Vice President of Finance & Operations

About the role

Youth Eastside Services (YES) seeks an experienced nonprofit Vice President of Finance & Operations with a commitment to develop and implement strong finance and operational systems to help YES be among the strongest youth-serving behavioral health agencies in WA.

Core Responsibilities

• Financial Leadership & Management

• Directs invoicing, accounts payable, accounts receivable, general ledger management, and monthly cash flow forecasting.
• Oversees financial management of grants, contracts and restricted funds.
• Maintains strong system of organizational controls that safeguards organizational assets.
• Leads annual organizational budgeting while collaborating with program heads to monitor grant spending and tracking.
• Led short- and long-term financial planning.
• Develops financial models and scenario analyses to evaluate strategic opportunities, organizational risks, and long-term financial sustainability.
• Prepares comprehensive financial statements for presentation to the Executive Director, Finance Committee, and Board, applying GAAP standards for nonprofit organizations.
• Functions as the primary liaison for annual external financial audits and ensures the timely filing of IRS Form 990.
• Guides investment policy and strategy, cash, liquidity, asset and reserve management, business planning and development.

• Operations & Infrastructure

• Oversees physical office layouts, leases, equipment vendor agreements, and commercial liability insurance policies.
• Ensures facility licensing with cities and State of Washington.
• Oversees internal information technology networks, software licensing infrastructure, and digital cybersecurity protocols.
• Secures organizational compliance with all state, local, federal laws and regulations, and multi-year restricted grant parameters.
• Ensures development and maintenance of organizational policies and procedures in collaboration with VP of Clinical Operations.
• Supports governance activities of Board of Trustees.
• Maintains relevant nonprofit corporation reports with WA Secretary of State.
• Maintains property and casualty insurance, malpractice and liability coverage.

• Human Resources & Talent Management

• Talent Management
• Ensures talent recruitment planning and pipelines, staff onboarding, strong training and performance evaluation cycles, and offboarding through a strong HR function.
• Ensures updated employee handbooks, resolution of workplace grievances, training, benchmarking, salary bands and supports YES diversity, equity, inclusion and belonging plans and a trauma-informed workplace.
• Policy & Culture

• Team Building & Operational Excellence

• Integration and Cross-Team Functions
• Oversees processes and systems that maximize inter-team coordination and efficiencies.
• Coordinates strategy and financial planning with VP of Clinical Operations.
• Customer-oriented Operational Excellence
• Fosters a collaborative, service-oriented culture within the Finance & Operations function that delivers high-quality support across the organization.

• Senior Executive Leadership Functions

• Strengthening Overall Organizational Culture
• Supports positive agency-wide culture through employee engagement, benchmarking culture indicators, assuring opportunities for workplace personal engagement, balanced with a strong operational excellence culture.
• Helps drive strategic planning and professional development across the agency.
• Peer mentor to other senior leaders as needed.

Qualifications & Requirements

• Education & Credentials

• Bachelor's degree in Finance, Business, Accounting or HR or related field required; CPA highly valued.

• Experience Level

• Minimum of 7–10 years of progressive financial and operations leadership.
• Strong knowledge of nonprofit accounting, GAAP, internal controls, and financial reporting, restricted grant fund accounting.

• Technology Competence

• Advanced mastery of SageIntaact, familiarity with Bamboo HRIS, Sharepoint and Microsoft Excel and MS Teams.
• Experience with donor CRMs, including DonorPerfect and Blackbaud.
• Oversight of IT teams preferred.

• Human Resources Competence

• Deep human resources leadership experience, demonstrating compliance with Washington law including: Minimum Wage Act, Washington Administrative Code Overtime Exemptions, Equal Pay and Opportunities Act, Paid Family and Medical Leave, Paid Sick Leave Law and all relevant Federal and local laws.
• Team management of up to 10 staff, with up to 5 Direct Reports.
• Demonstrated ability to lead, coach, and develop individuals and teams while fostering a collaborative, service-oriented culture.
• Demonstrated ability to develop and maintain internal controls, oversee audits, manage cash flow, and present financial information and recommendations to executive leadership, board, and boards of directors.
• Demonstrated ability to exercise discretion and sound independent judgment on matters of organizational significance.
• Ability to operate with a high degree of autonomy, manage multiple priorities, adapt to changing organizational needs, and achieve results in a dynamic environment.
• Demonstrated systems thinker with the ability to strengthen organizational capacity by improving systems, processes, and infrastructure while enhancing cross-functional collaboration, and organizational effectiveness.
• Exceptional written and verbal communication skills, with the ability to build strong cross-functional relationships and communicate complex financial information clearly to both financial and non-financial audiences.
• Exceptional judgment, analytical, organizational, and problem-solving skills, with strong attention to detail and a commitment to continuous learning and improvement.
• Ability to successfully work as part of a hybrid team, ensuring team development for remote and on-site staff.

• Values

• YES values team members who place team goals above individual ones, assume the best intentions, and embrace a spirit of continuous improvement.
• We are committed to being an organization that is open, transparent, and inclusive, where everyone feels valued and heard.
• We are committed to being an organization that is committed to diversity, equity, and inclusion, and we strive to create a workplace where everyone can thrive.