Vice President of Data, Performance & Technology
About the role
Community Solutions Inc. is seeking a Vice President of Data, Performance & Technology to join our leadership team. This role is based in our Corporate Office in Windsor, CT.
Responsibilities
Lead the development and implementation of performance measurement frameworks across programs
Ensure clear, consistent tracking of program outcomes, contract metrics, and organizational goals
Partner with senior leadership to identify performance trends, risks, and opportunities
Oversee data collection, validation, analysis, and reporting across the organization
Develop dashboards and reporting tools that support real-time decision-making
Translate complex data into clear, actionable insights for diverse audiences
Lead organization-wide quality improvement strategies and processes
Ensure alignment between program practices, policy expectations, and regulatory requirements
Strengthen systems for monitoring compliance, audit readiness, and continuous improvement
Provide strategic oversight of IT infrastructure, support services, and system security
Oversee enterprise systems (e.g., case management, LMS, HRIS, fundraising platforms, M365) to ensure alignment with operational needs
Drive system optimization, adoption, and continuous improvement in partnership with departments
Cross-functional Leadership
Partner closely with Program, HR, Finance, and Growth leadership to align data, systems, and performance expectations
Support program leaders in using data to improve service delivery and staff performance
Lead and develop a multidisciplinary team including quality improvement, IT, and information systems staff
Qualifications
Bachelor’s degree in a relevant field (e.g., data analytics, public administration, information systems, social services, or related field)
7–10+ years of progressively responsible leadership experience
Experience overseeing data, quality improvement, or technology functions in a complex organization
Strong ability to analyze data and translate insights into operational action
Experience leading cross-functional initiatives and teams
Preferred:
Experience in human services, behavioral health, justice, or nonprofit environments
Familiarity with contract compliance, licensing, and/or accreditation standards
Experience with enterprise systems (e.g., case management systems, HRIS, LMS, Power BI)
Advanced degree (MPA, MBA, MPH, or related field)
Additional Benefits
Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service
Ongoing training
Sick time (7 days accrual basis), floating holiday time (4 days/year)
Medical and Dental plans
Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D
401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution
Tuition reimbursement after 1 year of service
Company Overview
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in community-based services. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.
Benefits
Equal Opportunity Employer – M/F/Disability/Vet