Vice President, Loan Admin Oversight & Partnerships
About the role
Liberty Mutual Investments (LMI) is seeking a detail-oriented and relationship-driven operations professional to join our growing Loan Operations team as Vice President, Loan Admin Oversight & Partnerships. This is a senior, high-impact role and a key addition to a newly formed function being purpose-built to support the continued growth and build-out of a best-in-class loan operations platform. This VP will serve as the primary owner of LMI's loan administration relationships and the operational integrity of the loan book of record. The role is responsible for overseeing day-to-day loan administration performance, managing vendor and collaborator partnerships, and ensuring cross-system alignment across LMI's multi-platform loan operations environment. This role reports to the Head of Loan Operations and owns the run and oversight layer of the loan operations operating model within the enterprise framework that role sets. The ideal candidate brings deep loan administration and vendor management expertise, strong familiarity with loan systems and data, and the ability to drive accountability across both internal and external partners.
Responsibilities
- Own the operational data integrity of LMI's loan book of record on a day-to-day basis ensuring the accuracy and timeliness of positions, cash flows, and valuations across the loan administration platform
- Ensure tight alignment across LMI's multi-system loan operations environment across positions, cash flows, and valuations
- Run and monitor daily processing; review and approve critical updates and own the resolution of data quality issues before they impact downstream systems or reporting
- Consume reconciliation break data to identify systemic root causes and drive durable operational