Vice President, Infrastructure Services

About the role

This role is located in New York City. In this role, you’ll make an impact by:

• Leading and delivering complex client technology infrastructure programs and projects, including new client onboardings, client-driven change initiatives, and major client-related initiatives.
• Serving as the primary point of contact for internal and external stakeholders, providing timely, transparent updates, and coordinating closely with implementation and delivery teams to ensure successful outcomes.
• Gathering and analyzing requirements from clients, business partners, and application teams, partnering with solution architects to develop comprehensive technical delivery plans.
• Driving continuous process improvements to reduce time to delivery, strengthen operational resiliency, and enhance overall execution quality.

Requirements

• Bachelor's or higher degree in computer science/engineering or a related discipline, or equivalent work experience required.
• 10+ years of experience in software development required.

Qualifications

• Comfort operating in a client-facing role, with the ability to translate complex technical concepts into clear, business-focused communication.
• Proven experience as a technical program or project manager with strong knowledge of technology infrastructure, particularly network and extranet technologies.
• Demonstrated ability to proactively manage risks and issues, communicate status effectively to stakeholders, and develop and execute mitigation plans.
• A self-motivated leader capable of independently driving programs and influencing cross-functional teams.
• Strong presentation skills, with experience producing executive-level materials such as Steering Committee or governance updates.

Benefits

At BNY, our benefits and rewards include:

• Competitive compensation and benefits rooted in a strong culture of excellence and our pay-for-performance philosophy.
• Flexible global resources and tools for your life’s journey, including access to health, wellness, and financial planning resources.
• Generous paid leave, including paid volunteer time, to support you and your family through moments that matter.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

Details of the schedule will be provided if an employee receives an offer of employment.

Equal Employment Opportunity/Affirmative Action Employer

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.