Vice President - DDABI Community Services

About the Role

We are looking for a proactive employee to use their own experience and judgment to carry out the mission of DD/ABI Community Services, including: Community Outreach (including Comm Hab, Outreach, and TRAID), Day Habilitation, and Self-Direction.

Responsibilities

• Provide oversight in order to coordinate program services, following relevant state guidelines and best practices for optimal service delivery
• Develop a system to communicate with participants and families/advocates in order to monitor service satisfaction and ensure services are implemented as planned
• In conjunction with the COO and Directors, develop and implement a quality assurance program in order to monitor staff service provision
• In conjunction with Directors and the Behavioral Team; develop, and monitor the implementation of, program policies and procedures to ensure that service provision, safety and behavioral intervention procedures, etc. align with best practices
• Regularly review the status of participant safety, address any issues, as needed
• Responsible for the supervision of Directors and other assigned staff
• Oversee the recruitment, interviewing, and hiring, for the department, including clinical and administrative staff
• Assist in the development, and ensure the implementation, of an orientation and ongoing training program for the department
• Provide ongoing direction, support, and regular one on one supervision to staff
• Conduct performance evaluations of staff-initial, 6 month, and annual; document performance concerns and follow-up with disciplinary action, if necessary
• Ensure assigned management staff follow agency supervision and evaluation procedures
• Monitor and approve staff timecards through ADP, and monitor and approve staff mileage per Agency policy
• Ensure all department documentation is completed and maintained per Agency policy
• Complete required reports, as directed
• Ensure incident recommendations are completed in a timely manner, as needed
• Ensure satisfaction surveys are completed, analyze, and report results
• Ensure that Plans of Corrective Action (POCA) are completed in a timely manner and implemented, as written
• Understand departmental budget and assist in its development
• Oversee and monitor all budgets, financial reports, and expenses for Community Outreach (including Comm Hab, Outreach, and TRAID), Day Habilitation, and Self-Direction
• Understand Medicaid and MCO (Children's HCBS) billing regulations and the rate setting system; work with Finance to modify practices and spending in order to maximize rates/billing
• Review monthly financial printouts and work with Directors, Finance, and the COO, to modify budget and/or expenses, as needed
• Establish and maintain a rapport with OPWDD, CNY Developmental Disabilities Regional Office (DDRO), MCOs, Children's Health Homes, and other service providers; participate in external audits (OPWDD) and exit conferences
• Serve on various community committees throughout the region representing DD/ABI Community Services and the Agency, as directed
• Encourage linkages between assigned programs, other Agency services, and community service providers
• Participate in opportunities to learn more about HCS options
• Develop new HCS services to meet the needs of individuals requesting, or, receiving services
• Provide person-centered, quality, services
• Observe confidentiality and safeguards regarding all participant related information
• Follow Agency standards and procedures
• Collaborate with Facilities and landlords to ensure that all IRA properties meet OPWDD certification regulations
• Ensure compliance with federal, state, and local employment laws and regulations, as well as with company policies
• Perform other duties as assigned

Education & Experience

• Bachelor degree in human services field, plus three years' of experience working with people with disabilities, required
• Minimum of three years' supervisory experience, required
• Knowledge of OPWDD and Children's HCBS services and regulations, preferred
• Public speaking experience, preferred

Conditions of Employment

• Must have a valid NYS driver's license in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs
• Must be able to lift 50 pounds

Pay

$75,000 - $85,000

Schedule

Monday-Friday: 8:00 a.m. - 4:00 p.m.

Benefits

AccessCNY offers great health, dental and vision insurance, a 401(k) match upon hire, PTO, and 11 paid holidays.