Vice President – Communications

About the role

The Wounded Warrior Project (WWP) is a mission-driven organization dedicated to supporting wounded veterans. As the Vice President – Communications, you will play a pivotal role in shaping and executing our communication strategies to enhance our mission and visibility.

Responsibilities

• Develop and execute comprehensive communications and awareness strategies aligned with WWP’s mission, board directives, and long-term strategic objectives.
• Partner closely with marketing, fundraising, programs, and other departments to deliver cohesive messaging and integrated campaigns.
• Lead crisis communications, including protocol development, rapid response, and stakeholder engagement.
• Leverage data and analytics to evaluate awareness, reach, engagement, and ROI, continuously optimizing strategies based on performance insights.
• Build and maintain strong relationships with national and regional media, digital influencers, podcast hosts, and industry thought leaders.
• Guide community engagement and audience interaction across digital and earned media channels.
• Lead, mentor, and develop the communications team through strategic direction, performance management, and professional growth opportunities.
• Manage the communications budget, agency and vendor relationships, technology platforms, and content production resources.
• Evaluate awareness growth, media impact, thought leadership performance, and team effectiveness.

Requirements

• Ten years of progressively responsible communications experience.
• Eight years of senior leadership experience.
• Demonstrated success in developing and executing integrated marketing and communications strategies.
• Proven expertise in crisis communications planning and execution.
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
• Strategic thinker with strong discipline in execution and the ability to translate vision into action.
• Demonstrated success in leading cross-functional teams within complex or matrixed organizations.
• Advanced knowledge of digital marketing, SEO, content management systems, and social media platforms.
• Proficiency with communications technologies, including analytics platforms and content management tools.
• Strong understanding of the evolving media landscape, including traditional, digital, and emerging channels.
• Exceptional verbal and written communication skills, with the ability to craft clear, compelling narratives for diverse audiences.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders and build strategic partnerships.
• High emotional intelligence and cultural competency, with demonstrated sensitivity to military and veteran experiences.
• Experience managing budgets, vendor relationships, and agency partnerships.
• Passion for mission-driven work and the ability to authentically communicate organizational stories to diverse audiences.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.

Qualifications

• Bachelor’s degree in communications, journalism, marketing, or related field.
• Master’s degree preferred.

Skills

• Knowledge of digital marketing, SEO, content management systems, and social media platforms.
• Proficiency with communications technologies, including analytics platforms and content management tools.
• Strong understanding of the evolving media landscape, including traditional, digital, and emerging channels.
• Exceptional verbal and written communication skills.
• Excellent communication and interpersonal skills.
• High emotional intelligence and cultural competency.
• Experience managing budgets, vendor relationships, and agency partnerships.
• Passion for mission-driven work.

Benefits

• Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program.
• A competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

Pay

The estimated hiring range for this position begins at $200,000 annual base salary, subject to a candidate’s combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

Schedule

Flexible hybrid work schedule (three days in the office, two days’ work from home).