Vice President, Commercial Freight Forwarding - Americas

About the role

As Vice President, Commercial Freight Forwarding - Americas, you will ensure proper alignment between the global strategy, guidelines, and procedures and the business units’ execution tasks. You will provide guidance and oversight to the business units in pursuit of their objectives while actively participating in large opportunity sales, sponsoring and managing key regional customer relationships, and supporting the global vertical and key account teams within the ocean and air product.

Responsibilities

• Coordinate sales efforts and sales focus within the region
• Manage sales pipeline and funnel using the CRM
• Coordinate the preparation of sales targets and commercial budgets across the business units
• Facilitate opportunity dissemination and sharing of sales leads across business units and with other regions, as well as cooperation opportunities with other corporate pillars (P&T, Marine, Digital) within the region
• Act as the main entry point for cross-regional or cross-pillar communication as it relates to Freight Forwarding commercial
• Lead trade lane development efforts and support ongoing squads, as well as vertical or key account squads
• Engage with cargo owners to ensure strong relationship management in coordination with the Commercial team, focusing on face-to-face customer interactions
• Discover new business operations, analyze their contribution to the business, and coordinate resources required to implement new services
• Assess financial and economic issues to identify trade opportunities and risks
• Collaborate with senior management by providing updates and solutions on areas related to business impact of projects
• Assist with pricing structure and financial models of the different services to assess future profitability of business opportunities
• Help business units resolve roadblocks or bottlenecks in the normal course of business and escalate when required
• Promote continuous process improvement across the business units, as well as good practice sharing within the region and with other regions

Requirements

• Minimum 15 years’ senior management experience within Freight Forwarding, Logistics, or related industries
• In-depth knowledge of North and South American regional customer and commodity base, and country market practices
• Successful management of all key stakeholder relationships, both internal and external
• Advanced knowledge of logistics process and security procedures and protocols
• Strong negotiator and self-starter with the ability to adapt to stressful environments using a sociable but firm approach, as well as engendering trust and integrity
• Strong leadership skills and the ability to motivate, develop, and encourage others to positively contribute to business goals and objectives
• High-level analytical, conceptual, and problem-solving skills
• Strong commitment to client service excellence with the ability to build solid relationships
• Proficient in Spanish and/or Portuguese is a plus
• Proven record of leadership, coaching, and being a team player

This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.

About the company

DP World is the leading provider of worldwide smart end-to-end supply chain and logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain—from maritime and inland terminals to marine services and industrial parks, as well as technology-driven customer solutions.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse, and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster toward a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses—Ports and Terminals, Marine Services, Logistics, and Technology—and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions. We’re reshaping the future by investing in innovation, from intelligent delivery systems to automated warehouse stacking, pushing the sector toward better ways to trade and minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures—not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies.