Vice President, Client Implementations Manager

About the role

This role will be located in New York, NY. In this position, you will:

• Manage project/program management of complex projects and programs for new business.
• Collaborate with internal key partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
• Deploy full program governance with standard artifacts to track project plan assignments.
• Coordinate planning, scheduling, reporting, and issue/risk tracking; escalate project/program risks to management and work with internal and external stakeholders to meet target onboarding/conversion timelines.
• Lead client conversion and change improvement initiatives.
• Provide leadership and recommendations for the overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction.
• Collaborate with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are addressed and alignment across teams.
• Proactively manage client expectations by evaluating scope creep, material project changes, and customized operating models.

Requirements

• Bachelor’s degree or equivalent.
• 5–10+ years of total work experience preferred.
• Project Management Certification is strongly preferred.
• Experience in client-facing and/or project management roles is strongly recommended.

About Us

At BNY, our culture drives both company performance and employee growth. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Our teams leverage cutting-edge AI and breakthrough technologies to collaborate with clients, delivering transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance.

About the Team

At BNY, our culture speaks for itself. Explore the latest BNY news at the BNY Newsroom and BNY LinkedIn.

Recent awards include:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune, 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. Key benefits include:

• Access to flexible global resources and tools for your life’s journey.
• Focus on health, personal resilience, and financial goals.
• Generous paid leaves, including paid volunteer time, to support you and your family through important moments.
• Eligibility for an annual discretionary incentive award.
• 401(k) plan participation.
• Company-sponsored medical, dental, vision, and basic life insurance plans for employees and eligible dependents.
• Various paid time off benefits, such as vacation and sick time, depending on the position.

Pay

BNY assesses market data to ensure a competitive compensation package. The expected base salary for this position may vary depending on market location, job-related knowledge, skills, and experience. Base salary is part of a total rewards package that may include eligibility for an annual discretionary incentive award.