Vice President, Client Enablement & Digital Success

Location: Remote - US based candidates only, no visa sponsorship available

About the role

This role will support revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes. The position offers the opportunity to strengthen market execution, customer relationships, and measurable business results within a healthcare environment.

Responsibilities

• Formulate and execute strategy for AI-powered client enablement and training in alignment with corporate goals
• Transform and lead a large organization focused on customer education and client enablement
• Drive digital transformation by creating automated and personalized learning paths
• Set standards for global training delivery models, integrating advanced adult learning theories
• Oversee governance and optimization of the LMS and digital knowledge bases
• Forge partnerships with cross-functional teams to enhance go-to-market strategies

Qualifications

• Bachelor's Degree required; MBA or advanced degree preferred
• 15+ years of experience in enterprise client enablement, training delivery, or professional services in high-growth SaaS
• 7+ years in an executive or senior leadership role managing multi-layered teams
• Expertise in modern adult learning principles and digital instructional design
• Proven dynamic leader with skills in coaching managers of managers
• Successful history of leading digital transformations and optimizing LMS/DAP ecosystems

Pay

$180,000 – $220,000 annually

Benefits

• Comprehensive medical, dental, and vision benefits with Health Savings Account contribution
• 401(k) with matching contributions
• Generous PTO and Paid Parental Leave
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Professional development opportunities, including tuition reimbursement and access to LinkedIn Learning
• Global presence with opportunities for collaboration; hybrid roles available
• Catered meals and wellness amenities at headquarters