Vice President, Blood Bank, Donor Services, and Apheresis

About the role

The Vice President of Blood Bank, Donor Services, and Apheresis provides executive leadership for the development, planning, implementation, and ongoing operational oversight of Dana-Farber Cancer Institute’s Blood Bank, Donor Services, and Apheresis program. Reporting to the Senior Vice President of Ambulatory Care, the role directs operations across donor recruitment, donor services, customer experience, component manufacturing, product management and distribution, immunohematology reference laboratory, quality control laboratory, materials management, physical operations, Blood Establishment Computer System (BECS) administration, and biomedical engineering to ensure effective, coordinated blood center services.

Responsibilities

• Lead the creation, development, strategic planning, implementation, and operational oversight of Dana-Farber Cancer Institute’s Blood Bank, Donor Services, and Apheresis program, including the integration of donor recruitment, donor services, customer experience, manufacturing, laboratory, distribution, and operational support functions.
• Direct all operations of the blood center and related departments, including Marketing Communications, Donor Recruitment, Donor Services, Customer Experience, Component Manufacturing Laboratory, Product Management and Distribution, Immunohematology Reference Laboratory, Quality Control Laboratory, Materials Management, Physical Operations, BECS Administration, and Biomedical Engineering.
• Develop policies and implement procedures specific to blood operations, and update systems, workflows, and operational practices as required by changing federal, state, and local laws, regulations, standards, and accreditation expectations.
• Establish and maintain a strong compliance and regulatory infrastructure for blood bank and apheresis operations by ensuring departmental processes, procedures, and quality control activities are compliant with accreditation and regulatory standards.
• Drive continuous improvement across the blood bank and apheresis program by streamlining workflow, eliminating inefficient or outdated manual processes, reducing controllable product loss across supply chain receipt, collections, manufacturing, testing, and distribution, and improving the Institute’s ability to deliver existing and new products and services to hospital customers.
• Establish annual operational targets and monitor reliable, actionable, data-driven metrics related to customer experience, process efficiency, waste reduction, recovered plasma sales, and overall service performance.
• Direct financial and business operations for the program, including management of the department budget, processing fee and charge guidelines, purchases, software licenses, monthly expenses and revenues, and development and management of contracts and bids in coordination with executive leadership.
• Supervise staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

Requirements

• Bachelor’s Degree; Masters Preferred (Medical Technology, Clinical Laboratory Science, Medical Laboratory Science, or related biological field)
• Minimum of 10 years of progressively responsible leadership experience in blood banking, transfusion medicine, donor services, laboratory operations, or a related healthcare environment.
• Medical Technologist/Medical Laboratory Scientist (ASCP – American Society for Clinical Pathology) certification or equivalent laboratory certification required.
• Specialist in Blood Banking (ASCP) preferred.

Qualifications

• Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.
• We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Skills

• Executive Leadership
• Strategic Planning
• Operational Oversight
• Donor Recruitment
• Donor Services
• Customer Experience
• Component Manufacturing
• Laboratory Operations
• Quality Control
• Financial Management
• Compliance and Regulatory Compliance
• Continuous Improvement
• Streamlining Workflows
• Process Efficiency
• Data-Driven Metrics
• Waste Reduction
• Product Loss Reduction
• Service Performance Monitoring
• Staff Supervision and Development

Benefits

Dana-Farber Cancer Institute offers a comprehensive benefits package including medical, dental, vision insurance, retirement plans, paid time off, and more. The institute also provides opportunities for professional development and advancement within the organization.

Pay

$310,000.00 - $330,000.00

Schedule

Full-time position with flexible scheduling options.