Vice President and Chief Operating Officer for the Jackson Memorial Medical Center

About the Role

Jackson Health System is seeking a transformational and dynamic operational nursing executive to serve as the Vice President and Chief Operating Officer for the Jackson Memorial Medical Center. This role oversees Jackson Memorial Hospital (JMH), a 1,550+ licensed-bed tertiary acute-care flagship facility and principal teaching hospital for the University of Miami Miller School of Medicine. The COO also provides leadership for the nationally acclaimed Christine E. Lynn Rehabilitation Center, Holtz Children's Hospital, and The Women's Hospital.

With more than 5,000 admissions, 12,000 observation cases, 16,000 surgeries, 100,000 adult emergency visits, and 4,200 trauma visits annually, this executive drives operational excellence in a high-volume, high-acuity environment.

Scope and Reporting Structure

Reporting to the Jackson Memorial Medical Center SVP and CEO, the VP and Chief Operating Officer (COO) provides strategic and operational leadership to advance exceptional patient care and system performance. Grounded in High Reliability Organization principles, this executive fosters a culture of excellence, elevating quality, safety, patient experience, financial efficiency, and continuous improvement through evidence-based management and strong operational, administrative, and clinical partnerships.

• Defines the vision for operational excellence, leading enterprise-wide process optimization, external stakeholder engagement, and alignment of hospital operations with systemwide priorities.
• Ensures outstanding patient- and family-centered outcomes through disciplined performance management, strategic resource stewardship, and seamless coordination across all hospital departments.
• Strengthens operational infrastructure, expands throughput and access, elevates service line performance, and fosters high employee engagement.
• Supports strong collaboration with operational leaders and key stakeholders across the system.
• Upholds Jackson Health's Values and champions the organization's Mission and Vision—providing world-class, accessible care to every resident of Miami-Dade County and achieving excellence as a nationally recognized, patient-centered academic health system.

Qualifications

• Master’s degree required.
• Distinguished executive operational leadership experience within complex safety-net or academic health systems serving diverse and underserved populations.
• Proven leadership of a major academic medical center or multi-site hospital enterprise, demonstrating strategic insight and operational discipline in large-scale, high-acuity environments.
• Record of driving systemwide performance—advancing quality, optimizing throughput and length of stay, strengthening access, and elevating patient experience through high-reliability and evidence-based operational practices.
• Strong communication skills and ability to foster a culture of accountability, collaboration, and continuous improvement.