Vice President, Advisory Billing, Performance & Data Reconciliation
Job Overview
The Vice President, Advisory Billing, Performance & Data Reconciliation is a senior operations leader responsible for the end-to-end governance, execution, and transformation of advisory fee billing, portfolio accounting, investment performance, and data reconciliation functions.
Responsibilities
Enterprise Leadership & People Management
Lead and inspire a multi-layered organization of 65+ associates, including Assistant Vice Presidents, Managers, highly skilled technical staff, and processing teams.
Create a highly engaged culture focused on ownership, learning, and continuous improvement, ensuring retention and development of critical technical talent.
Set clear performance expectations, define success metrics, and build succession plans for key roles.
Serve as a visible and credible leader during periods of change, transformation, and regulatory or business-driven demand spikes.Advisory Billing & Compensation Operations
Own the end-to-end advisory fee billing lifecycle, ensuring accuracy, timeliness, scalability, and transparency for clients and advisors.
Drive operational strategy to improve billing efficiency, automation, and cost-to-serve, while maintaining a strong control environment.
Partner with Compensation, Finance, and Advisor Services to support new fee models, billing features, and advisor growth initiatives.
Ensure seamless execution of month-end, quarter-end, and year-end close activities associated with billing and compensation.Performance, Portfolio Accounting & Data Reconciliation
Oversee investment performance and portfolio accounting data reconciliation across millions of accounts, including security master, pricing, and transactional data.
Lead initiatives to increase the frequency, accuracy, and coverage of reconciliations (e.g., progressing toward monthly reconciliation for all applicable accounts)
Maintain strong downstream data integrity to support billing, reporting, and advisor-facing performance tools.Risk Management, Controls & Governance
Maintain ownership and oversight of key operational and data risk controls, ensuring compliance with internal standards and regulatory expectations.
Proactively identify operational, data, and client risk; implement mitigation strategies and escalation protocols.
Partner closely with Risk, Compliance, Audit, and Legal on control testing, issue remediation, and regulatory responses.
Ensure procedures, documentation, and audit artifacts are current, accurate, and consistently followed.Strategy, Transformation & Continuous Improvement
Define and execute the future-state operating model for advisory billing and performance/data reconciliation.
Establish and automate key performance indicators (KPIs), quality controls, and capacity metrics for BAU and steady-state operations.
Drive Lean / Six Sigma-based process improvements to reduce manual effort, drive straight-through processing, and improve resiliency.
Lead business requirement development, prioritization, and execution in partnership with Technology and Product, balancing scope, budget, and resource constraints.
Serve as a senior change leader for platform migrations, system enhancements, and new product launches impacting billing or performance data.
Requirements
- 8+ years of financial services experience, with significant leadership responsibility in operations, data, billing, performance, or portfolio accounting.
- Success leading large, complex teams with both technical and processing functions.
- Understanding of advisory fee billing, compensation models, and downstream financial impacts.
- Experience managing investment performance data, portfolio accounting, and reconciliation processes.
- Ability to lead enterprise initiatives, influence senior stakeholders, and execute through ambiguity.
- SIE & Series 99 (or industry equivalent), or ability to obtain within required timeframe.
Core Competencies
- Advanced analytical and problem-solving skills with exceptional attention to detail.
- Expertise in investment transaction accounting and reconciliation, including corporate actions.
- Understanding of investment products (mutual funds, equities, fixed income, options, annuities, etc.).
- Understanding of Agile and project management methodologies within complex systems environments.
- Executive-level communication and presentation skills, including the ability to translate technical concepts for senior leadership.
- Ability to manage competing priorities, tight deadlines, and high-risk deliverables in a fast-paced environment.
- Working knowledge of Microsoft Office tools (Word, Outlook, PowerPoint, Visio).