Veterinary Student Shelter/Medical Center Externship Program

About the role

North Shore Animal League America’s Pet Health Centers are seeking talented individuals to join our team. We are dedicated to providing a caring, healing environment for all of our animals, as well as those who visit our Alex and Elisabeth Lewyt Veterinary Medical Center.

Current Openings

• Client Services Representative

  Duties and Responsibilities:

  • Provide outstanding customer service
  • Communicate with clients through various channels
  • Work as part of a team to prioritize clients and patients
  • Assess emergency calls and walk-ins and direct them accordingly
  • Create appointments, explain procedures, give accurate fees and information for routine services
  • Check in each patient for designated procedure/exam
  • Present hospital policies and invoices
  • Check out each client with the ability to process all payment types
  • Create client/patient medical records
  • Copy, Fax/Email medical records upon request
  • Process Care Credit and Scratchpay applications and payments
  • Data entry including vaccination records, importing medical records, updating client information, etc.
  • Maintain front desk and waiting rooms of the Pet Health Centers to ensure they are both stocked, organized, and presentable at all times
  • Additional duties may be assigned at the discretion of management

  Qualifications and Skills:

  • Preferred 2+ years of customer service experience in a medical or veterinary facility
  • Excellent written and verbal communication skills
  • Must be computer savvy
  • Ability to work a flexible schedule including nights, weekends, and holidays
  • Ability to work in a team-oriented environment
  • Ability to stay organized and focused in a fast-paced, high-volume and demanding work environment
  • Maintaining confidentiality to sensitive client information
  • Desire to make a positive difference in the lives of animals and their owners

  This position is 5 days a week including 1 weekend shift.

  Salary: $17.00 – $18.00 per hour

  We offer a competitive salary and an excellent benefits package including medical, dental, and much more.

• Licensed & Licensed Eligible Veterinary Technicians

  Requirements:

  • NYS Veterinary Technician license, limited permit or currently enrolled in an AVMA school program
  • Must be proficient in all technical skills
  • Mature, responsible, energetic, and able to work well in a team atmosphere
  • Able to multi-task and perform in a fast-paced environment
  • Able to handle and control animals
  • Communicate with clients; provide support to families
  • Attend rounds and perform all other related duties as needed
  • Must love animals and fully support the mission of NSALA

  Full Time, Part Time and Per Diem shifts available.

  Salary: $25.00 – $32.00 per hour

  We offer a competitive salary and an excellent benefits package including medical, dental, and much more.

• Veterinary Assistants

  Requirements:

  • Qualified candidates must possess 1+ years’ experience or applicable education experience
  • Hands on animal experience is required and the Ability to handle and control animals
  • Able to multi-task and perform in a fast-paced environment
  • Possess strong communication, organizational and interpersonal skills
  • Mature, responsible, energetic, and able to work well in a team atmosphere
  • Must love animals and fully support the mission of the NSALA and what to make a difference in the lives of animals

  Responsibilities:

  • Assist with medical examinations. Restrain and handle patients as needed
  • Greet clients, review charts before placing clients and patients into exam rooms
  • Take complete patient history before Veterinarian comes in room
  • Administer oral topical, eye and ear medications bandage changes
  • Know vaccine and testing protocols. Prepare outside lab tests
  • Fecal and urine sample collection and run/read fecal tests
  • Prepare surgical packs using autoclave
  • ID animals in need of medical attention
  • Document treatments in treatment record
  • Educate and provide information to the clients concerning prescriptions, preventatives, nutrition and special diets and our services
  • Clean and maintain holding areas, exam rooms and equipment, clean cages, water bowls, litter pans and do laundry
  • Feed, exercise groom and weigh patients. Perform special diet feeding
  • Collar, process and transport animals to other areas of facility when necessary
  • Stock medical and non-medical supplies
  • Monitor animals in oxygen cages

  Salary: $17.00 – $18.00 per hour

  We offer a competitive salary and an excellent benefits package including medical, dental, and much more.

• Veterinary Student Shelter/Medical Center Externship Program

  Responsibilities:

  • Externs are expected to work 40-hour weeks, which includes ONE weekend shift
  • Participate in medical examinations and treatments of our visiting and hospitalized pets
  • The student will be paired with one of our staff veterinarians while they attend to hospitalized patients

  For more information please contact:

  • Breanne Harchuck
  • Executive Assistant to Chief of Veterinary Staff
  • Phone: (516) 373-3484
  • Fax: (516) 767-3942
  • Email: breanneh@animalleague.org