Veterinary Receptionist - Issaquah, WA

Who We Are
Cobblestone Animal Hospital is Hiring a Veterinary Receptionist!

About the role

Cobblestone Animal Hospital is seeking a friendly, organized, and compassionate Veterinary Receptionist to join our team. This position plays a crucial role in creating a welcoming experience for clients and patients while ensuring the smooth operation of our hospital.

Responsibilities

• Greet clients and patients with warmth and professionalism
• Schedule appointments and manage the hospital calendar efficiently
• Answer phones and emails promptly and courteously
• Check patients in and out while maintaining accurate records
• Process invoices and collect payments
• Maintain accurate client and patient information within medical records
• Absorb and assist with general administrative and front desk responsibilities
• Cook with the coordination of doctors and technicians to support efficient patient flow
• Help create a welcoming and positive client experience

Requirements

• Previous customer service experience required
• Veterinary or medical office experience preferred
• Knowledge of veterinary terminology is a plus
• Excellent customer service and communication skills
• Strong attention to detail and organizational abilities
• Ability to multitask and remain calm in a fast-paced environment
• Comfort using computer systems and data entry software
• Compassion for animals and their owners
• Positive attitude and team-oriented mindset

Qualifications

• High school diploma or equivalent
• Current CPR certification
• Valid driver's license and reliable transportation

Skills

• Customer service skills
• Organizational skills
• Attention to detail
• Computer proficiency
• Communication skills

Benefits

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Pay

$20.00–$23.00 per hour, based on experience

Schedule

4-day work week with occasional Saturday shifts