Veterinary Receptionist - Dupont, WA

About the Role

DuPont Veterinary Center is looking for a Veterinary Receptionist who enjoys building relationships with clients, thrives in a fast-paced environment, and wants to be part of a supportive workplace where people genuinely enjoy coming to work. Our hospital is committed to providing compassionate veterinary care while creating a positive experience for every client who walks through our doors. We're committed to supporting our team with predictable scheduling, meaningful career development, and a culture where everyone is encouraged to learn, grow, and have fun along the way.

Why Our Veterinary Receptionists Love It Here

• Four-day work weeks that support work-life balance
• No nights, on-call responsibilities, or holiday shifts
• Predictable scheduling and real lunch breaks
• A welcoming, collaborative team that enjoys working together
• Leadership that supports professional growth and continuous learning
• Fun team events, quarterly celebrations, coffee runs, and occasional meals together
• A workplace where your contributions are recognized and appreciated

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones and manage a busy appointment schedule efficiently
• Schedule appointments and coordinate daily hospital flow
• Check patients in and out while maintaining accurate client and patient records
• Process invoices and collect payments
• Communicate clearly with veterinarians, technicians, and fellow team members
• Educate clients on preventive care, hospital services, and next steps
• Deliver exceptional customer service during every client interaction
• Help create a positive, welcoming experience throughout the hospital

Qualifications

• Previous veterinary reception or customer service experience preferred
• Outstanding communication and interpersonal skills
• Strong organizational and time management abilities
• Confidence taking ownership of responsibilities and following through
• Compassion and empathy for clients, patients, and teammates
• A collaborative, positive attitude with a willingness to help wherever needed
• The ability to multitask and remain calm in a busy environment
• A desire to continue learning and growing professionally
• A great sense of humor and an appreciation for a supportive team culture

Pay

$16.66–$20.00 per hour

Schedule

Monday–Saturday, 7:00 a.m.–6:30 p.m. (Four 10-hour shifts)

Benefits

Financial Rewards

• Competitive hourly pay
• 401(k) matching & Roth retirement savings plan
• Flexible spending account (full-time)
• 529 savings plan
• Tuition support program (full-time)
• Referral bonus program

Wellness & Peace of Mind

• Comprehensive medical, dental, and vision insurance (full-time)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance
• Up to three weeks of paid parental leave for eligible full-time employees after one year of service
• Sick time / paid time off
• Free or discounted laboratory work for employee pets
• Pet discounts on services and products
• Pet food discount program

Professional Growth & Recognition

• Quarterly team rewards bonus program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Perks

• Four-day work weeks
• No nights, on-call shifts, or holiday hours
• Six paid holidays (full-time)
• Employee assistance program
• Employee discount program
• Team celebrations, coffee runs, and occasional meals together

The Extras You'll Actually Feel

At DuPont Veterinary Center, you'll find more than just a job—you'll become part of a team that genuinely enjoys working together. We celebrate successes, support one another through challenges, and believe that a positive workplace makes a difference for our employees, our clients, and our patients. Whether it's mentorship, career development, or simply sharing a laugh during the day, you'll find a team that's invested in your success.

Join Our Team

If you're looking for a veterinary reception career where your communication skills, compassion, and teamwork will truly make a difference, we'd love to meet you. Join a team that values your growth, supports your success, and believes work should be both meaningful and enjoyable. Apply today!