Veterinary Receptionist / Client Service Representative

About the role

Pulaski Veterinary Clinic is seeking an outgoing Client Service Representative to join our incredible team. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Responsibilities

• Schedule and manage the flow of appointments
• Provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients
• Process financial transactions
• Answer inquiries
• Provide essential information about the services we provide

Requirements

• 2+ years of client service experience
• Previous veterinary experience is desired
• Proficiency in the following skills:
• Client service and communication
• Welcoming and discharging patients
• Collaboration with other team members
• Managing phone lines
• Booking appointments

Qualifications

This is a part-time position, with a 5/8 or 4/10 schedule and availability needed Monday-Friday.

Skills

• Client service and communication
• Welcoming and discharging patients
• Collaboration with other team members
• Managing phone lines
• Booking appointments

Benefits

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Pay

Compensation: $14-$16 per hour, for each hour worked*

Schedule

This is a part-time position, with a 5/8 or 4/10 schedule and availability needed Monday-Friday.

Benefits

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Company Information

Pulaski Veterinary Clinic is located in the small town of Pulaski, about 15 minutes from Green Bay and 35 miles from Appleton. We are dedicated to providing the finest veterinary care and upholding the high standards of our AAHA-Accreditation. Additionally, we have adopted Fear Free techniques to ensure our patients (and their owners) have positive experiences at our hospital. We recently welcomed our 5th doctor to the Pulaski VC roster and are fortunate to have a truly remarkable team. Our hospital itself is beautiful, and we operate as a paperless, Monday-Friday clinic. We primarily see small animals and are well-equipped to provide routine GP/soft tissue procedures, dentistry, light orthopedics, laser therapy, and more!

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. We will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.