Veterinary Outpatient Triage Assistant - Weekday Overnight

Department: Veterinary Assistants

Location: Chattanooga, Tennessee

About the role

Animal Emergency & Specialty Center of Chattanooga (AESC) is looking for a compassionate, dependable, and motivated Veterinary Triage Assistant to join our overnight emergency team! This is a full-time position working Monday–Thursday 9:00 PM to 7:00 AM. This is an excellent opportunity for a Veterinary Assistant, Veterinary Technician Assistant, animal care professional, or someone looking to begin or grow a career in emergency veterinary medicine. Previous veterinary experience is preferred but not required. Veterinary assistant experience, animal hospital experience, kennel experience, shelter experience, animal care experience, or other hands-on experience working with animals is a plus. We are willing to train the right candidate who brings a strong work ethic, positive attitude, willingness to learn, and genuine passion for helping animals.

Responsibilities

• Triage incoming emergency veterinary patients and help identify patients requiring immediate attention
• Obtain and document patient histories and vital signs
• Safely restrain patients for examinations, diagnostics, and procedures
• Assist veterinarians and veterinary technicians with diagnostics, treatments, and patient care
• Prepare and dispense medications as directed
• Monitor and support patients throughout their visit
• Communicate with pet owners and provide compassionate, professional customer service
• Demonstrate empathy and emotional intelligence when supporting clients during stressful or emotional situations
• Maintain clean, organized, and properly stocked treatment and patient care areas
• Clean and sanitize equipment and hospital areas
• Work collaboratively with veterinarians, veterinary technicians, assistants, and client service team members
• Help maintain an efficient workflow in a fast-paced 24-hour emergency veterinary hospital

Requirements

• Passionate about animal care and veterinary medicine
• Interested in emergency veterinary medicine and critical care
• Dependable and committed to providing excellent patient care
• Able to remain calm and focused in a fast-paced environment
• A strong communicator and team player
• Compassionate and comfortable communicating with clients during difficult situations
• Eager to learn new skills and grow professionally
• Organized, attentive to detail, and able to prioritize multiple tasks
• Comfortable working with dogs and cats of varying sizes, temperaments, and medical conditions
• Because we are a 24-hour emergency and specialty veterinary hospital, flexibility for occasional nights, weekends, and holidays may be required.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Company-matched 401(k)
• Paid Time Off (PTO)
• Continuing education opportunities and benefits
• Training and career development
• Opportunities to learn alongside experienced emergency and specialty veterinary professionals
• A collaborative, supportive team environment
• The opportunity to build your career in emergency and specialty veterinary medicine

Pay

$17.00 - $18.75 / hour

Schedule

Full-Time | Monday–Thursday | 9:00 PM–7:00 AM