Veterinary Client Service Representative (Opening Shift)
Why Choose VRCCO?
VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team, we have created a purpose-built veterinary hospital campus, with a 26,000 sq. ft. facility to serve our community.
Benefits
- Medical: Multiple plan options with 70% coverage
- Dental/Vision: Multiple plan options with 50% coverage
- Profit sharing available for all heroes (employees)
- Tenure bonuses
- Savings: 401K matching program
- Stipends for continuing education
Education & Experience
- Minimum education requirement: high school diploma or equivalent
- PREFERRED: hands-on experience working in veterinary general practice or veterinary multi-specialty hospital
Responsibilities
In this fast-paced, dynamic role, you’ll juggle multiple responsibilities—answering calls, scheduling appointments, managing patient records—all while providing calm, compassionate support, even in urgent situations. You’ll be the bridge between our clients and veterinary teams, ensuring seamless communication and a smooth, stress-free experience for every pet and pet parent who walks through our doors.
Qualifications
- Grace under pressure
- Attention to detail
- Top-notch communication skills
Skills
- Excellent customer service skills
- Ability to multitask and manage time effectively
- Strong organizational skills
- Effective problem-solving abilities
Pay
Competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future.
Schedule
Flexible schedule to accommodate the needs of our team and our patients.