Veterinary Assistant - Urgent Care

About the role

At Pieper Veterinary Berlin Street located in Middletown, CT, we offer the best of both worlds. We are seeking compassionate, motivated Veterinary Assistants who are passionate about patient care, eager to expand their hands-on skills, and excited to be part of a collaborative, team-oriented culture.

Responsibilities

• Gain experience with a wide variety of cases while helping pets receive timely, high-quality care when they need it most.
• Communicate effectively with clients and team members.
• Handle animals and perform basic animal care tasks.
• Support Veterinary Technicians and doctors in a clinical setting.
• Answer phones, schedule appointments, check patients in and out, and create a welcoming, professional experience from start to finish.
• Contribute ideas and observations that help elevate patient care and strengthen the team.

Requirements

• Prior experience working in a veterinary setting – 1+ years.
• Experience as a Client Service Representative is a plus.
• Experience in handling animals and performing basic animal care tasks.
• Strong communication and interpersonal skills to interact with clients and team members.
• Able to multi-task and remain organized in a fast-paced environment.
• Compassion and patience when handling animals.
• Basic knowledge of animal behavior and medical terminology.
• Able to work well under pressure and in stressful situations.
• Able to work collaboratively with veterinarians, technicians, and other staff members.
• Willingness to take direction and adapt to new tasks and procedures.
• Strong attention to detail and ability to follow instructions.
• Punctuality and reliability, with a commitment to maintaining a high standard of care.
• Positive attitude, professionalism, and a compassionate approach to client care.
• Willingness to continue learning and stay updated on veterinary practices.

Qualifications

• Must be 18 years or older to apply.

Skills

• Effective communication and interpersonal skills.
• Ability to handle animals and perform basic animal care tasks.
• Collaborative and team-oriented mindset.
• Attention to detail and organizational skills.
• Ability to work under pressure and in stressful situations.

Benefits

• Competitive paid time off & holidays.
• Career Growth & Training Opportunities.
• Comprehensive medical, dental, and vision insurance.
• Mental Health Focused Services.
• A Safe Harbor 401K with up to a 4% match and immediate vesting.
• An annual uniform allowance.
• An employee pet care discount.

Pay

$19.00-$22.50 an hour depending on experience and education.

Schedule

This is a Full-Time position: 4 days a week / 10-hour shifts. Weekends are required.