Veterinary Assistant/Client Care - Companions Animal Hospital

About the role

Veterinary Assistant / Client Care - No Nights! No Weekends! Companions Animal Hospital is looking for a Veterinary Assistant / Client Care Representative who enjoys both hands-on patient care and working with people. This is the perfect role for someone who likes variety, stays busy and is comfortable moving between our medical and client care teams. One part of your day may include assisting with appointments and treatments, while another may involve helping clients, answering phones or keeping the schedule moving. Both are critical to helping pets and the people who love them.

We are a three-doctor, AAHA-accredited practice focused on exceptional medicine, exceptional service and continued learning. Our team works hard, supports one another and genuinely enjoys working together. We’re open Monday through Friday from 7 a.m. to 6 p.m.—no nights, no weekends.

No two days look exactly the same at Companions. One minute you might be helping a nervous puppy owner schedule their first visit, the next you're helping a team member care for a patient or celebrating a pet's clean bill of health. If you enjoy variety, love being part of a team and like staying busy, you may fit right in.

Learn more about us at companionsweb.com.

Our Values

• Respect
• Learning
• Do the Right Thing
• WOW Service
• Fun

Responsibilities

• Welcome clients, answer phones and schedule appointments
• Assist with check-in, discharge, invoicing and payments
• Help manage client communication, appointment flow and schedule openings
• Maintain accurate medical records
• Assist veterinarians and technicians with appointments, treatments and procedures
• Obtain histories, vital signs and patient information
• Assist with patient handling, sample collection, radiology, pharmacy, surgery and dentistry
• Perform skills such as venipuncture and catheter placement based on experience
• Jump in where needed to support patients, clients and teammates

Requirements

• Previous veterinary experience preferred
• 1+ years of Veterinary Assistant or customer service experience preferred
• Comfortable working with both pets and people
• Strong communication and customer service skills
• Organized, dependable and detail-oriented
• Able to multitask in a busy environment
• Positive, team-oriented and eager to learn and offer solutions to whatever comes your way

Experience with venipuncture, catheter placement, radiology, anesthesia, surgery, dentistry and pharmacy is a plus, but you do