Veterinary Assistant

About the role

Seymour Veterinary Clinic, a full-service companion animal focused general practice, was established in 1977 in Seymour, Tennessee, just outside of Knoxville. Seymour offers a variety of capabilities and equipment to provide the best possible care for its patients. Its veterinary team has an extensive interest in dental services, orthopedics, oncology, and dermatology. The practice offers digital x-ray and dental x-ray equipment as well as ultrasound and an in house lab. Veterinarians and support staff looking to become part of a tightly-knit team devoted to its loyal base of clientele will feel right at home at Seymour. The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients. Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets.

Responsibilities

• Provides compassionate, professional care to patients and clients at all times.
• Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed.
• Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately.
• Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures.
• Safely restrains animals of varying sizes and temperaments using low-stress handling techniques.
• Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed.
• Creates, reviews, and enters treatment plans accurately in the medical record system.
• Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations.
• Accurately records patient information and maintains organized, up-to-date medical records.
• Enters charges accurately and assists with the client check-out process, including processing payments when needed.
• Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained.
• Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients,