Veterinary Assistant

What to Expect

• Competitive wage
• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off for full-time employees
• 401(k) plan for full-time employees
• Professional development opportunities
• Great pet discounts

Schedule

• Three 12-hour shifts per week
• Schedule falls within our hours of operations: Monday - Saturday, 8 am - 8 pm

Clinic Hours of Operations

• Monday - Saturday, 8 am - 8 pm

Key Responsibilities

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• CSR Cross Training: Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications

• 1+ years of Veterinary Technician experience.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About Dogwood Trails Animal Hospital

Dogwood Trails is a brand-new state-of-the-art small animal hospital located in Bentonville, Arkansas. Open since October 2024, the hospital offers a variety of services to provide the best comprehensive care to our patients through all stages of life including preventative care, soft tissue surgeries, dentals, in-hour diagnostics, ultrasound, and digital full body and dental radiographs.