Veterinary Assistant

About the role

Hometown Veterinary Partners is seeking full and part-time Veterinary Assistants (VA) to join our growing team. This is an exciting opportunity to contribute to a vibrant and supportive veterinary community.

Responsibilities

• Maintain a positive, supportive, and collaborative work environment.
• Bring interpersonal and conflict resolution skills to support an inclusive environment.
• Support the training and onboarding of new team members.
• Provide ongoing input that supports efficiency, productivity, and well-being.
• Identify opportunities and support best practices to contribute to our growth.
• Provide a positive and exceptional client experience and patient care.
• Welcome clients and their pets to the hospital in a friendly and courteous fashion.
• Assist clients in checking in and out as well as setting up appointments for follow-up care.
• Gather basic vital signs, weight, and history on patients.
• Properly restrain pets during examinations and procedures.
• Prepare and administer medications as prescribed by the DVM.
• Observe animal behavior and health conditions and report to the DVM.
• Aid in cases of emergencies.
• Keep accurate records and logs and record them in patients’ medical notes.
• Advise pet owners on nutrition and healthcare as determined by the DVM.
• Educate owners on medications, husbandry, and recommend practices for their pets as determined by the DVM.
• Perform clinical diagnostics.
• Support in medical procedures such as collecting specimens, performing laboratory procedures and assisting in diagnostic medical, and surgical procedures in accordance with state and federal laws and regulations.
• Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents.
• Triage emergency cases appropriately and keep clients and pets at ease.
• Note all observations, testing, and treatments in Medical Notes.
• Clean kennels, examination tables/rooms treatment areas, sterilize equipment and wrap packs.

Requirements

• Responsibilities listed above and procedures as defined by the state Practice Act.
• Initiative-taking with a demonstrated passion for excellence and continuous learning.
• Comfort in a high growth environment.
• Demonstrated commitment to ethics and integrity.
• Strong organization, time management, and attention to detail in a fast-paced environment.
• Solid and effective communication, technology, organizational, and analytical skills.
• Ability to relate with clients in a friendly and professional manner.
• Excellent phone etiquette.
• Have reliable transportation.
• Ability to meet the physical demands of the role including standing, sitting, kneeling, and lifting, up to 5lbs, for extended periods of time.
• Ability to maintain professionalism under stressful conditions.
• Ability to exercise patience and empathize with clients.
• Ability to closely follow instructions when preparing and administering treatment to patients.

Experience, Education and/or Training

• A high school diploma or equivalent required.
• One year of veterinary experience required.
• Ability to communicate in Spanish is a plus and will support our diverse client community.

Other Details

• Full-time or Part Time Opportunities Available.
• Holiday and Saturday shifts available.
• Competitive compensation.
• Paid time off (PTO) for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday).
• Medical, Dental, and Vision Insurance.
• Telemedicine.
• Wellness & Mental Health Resources.
• Employee Assistance Program (EAP).
• Life & Disability Insurance.
• Health Savings Account.
• Pet Insurance.
• Pet Discounts.
• 401k.
• Continuing Education Allowance.
• Opportunity for equity and advancement.
• Flexible schedule to allow for work-life balance.