Veterinary Assistant - 005310

This role supports veterinarians and veterinary technicians to ensure quality care for pets, advocates for pet health, educates clients, and maintains a safe hospital environment while exemplifying the Five Principles of Mars, Inc.

Responsibilities

• Act as extra eyes, ears, and hands for veterinarians and technicians to maximize productivity and ensure high-quality pet care.
• Maintain patient flow by communicating with veterinarians, technicians, and other associates.
• Provide professional, efficient, and exceptional service, including performing or preparing procedures that do not require veterinarian or technician assistance.
• Complete preparatory work, ensure client and pet comfort, and monitor hospitalized or surgical pets within state practice guidelines.
• Educate clients on Optimum Wellness Plans, preventive care, pet health needs, and hospital services.
• Obtain client information and maintain accurate, complete medical charts.
• Ensure safety by using proper restraining techniques, following protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs.
• Assist with surgery as applicable.
• Utilize technical skills within state practice acts and NAVTA guidelines for veterinary assistants.
• Mentor other paraprofessionals in the hospital.
• Perform other assigned duties.

Qualities

• Leadership
• Action-oriented
• Customer focus
• Strong listening skills
• Peer relationship building
• Personal learning and development

Functional Skills

• Ensuring medical quality
• Effective communication
• Drive for results
• Priority setting

Pay

The pay range for this role is $16.19 - $19.41 hourly. The specific rate is determined based on the candidate’s experience, skill level, and education, and may vary by location or applicable minimum wage laws.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance: Coverage for essential medical, dental, and vision care.
• Generous Retirement Plans (401(k) and Roth): Company match to help build financial security.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): Financial support for veterinarians with student debt.
• Paid Time Off and Holidays: Time off to recharge and celebrate personal days.
• Top-Tier Mental Health and Wellbeing Resources: Free coaching, counseling, and support for overall wellbeing.
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Company-paid life insurance with optional additional coverage.
• Company-Paid Short- and Long-Term Disability: Financial protection in case of disability.
• Flexible Spending Accounts (FSA): Pre-tax savings for healthcare and dependent care expenses.
• Health Savings Account (HSA): Tax-advantaged account for medical expenses.
• Paid Parental Leave: Time off for birth or adoption to bond with a new family member.
• Continuing Education Allowance (for Eligible Positions): Financial assistance for professional development.
• Back-Up Child and Elder Care & Family Support Resources: Support for unexpected care needs.
• Fertility and Family Building Support: Assistance for fertility treatments and family-building options.
• Digital Exercise Therapy: Access to digital programs for staying active and healthy.
• Voluntary Protection Benefits: Optional coverage for hospital stays, critical illness, and accidents.
• Legal Plan: Affordable coverage for a wide range of legal needs.
• Identity Protection: Alerts and support for suspicious activity or identity theft.
• Commuter Benefits: Convenient and cost-effective commuting options.
• Three Free Optimum Wellness Plans for Pets: Preventive and general care plans for your pets.
• Exclusive Discounts: Savings on a variety of products and services.

Benefits eligibility is based on employment status. Full-time associates are eligible for all benefit programs (Student Debt Program available for full-time DVMs only); part-time associates are eligible for benefits marked with an asterisk (*).