Veterans Service Representative
Job Duties
Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice.
To advocate for and assist veterans and their dependents in the preparation, presentation, and prosecution of all lawful and ethical veterans claims for benefits to which they are entitled.
To educate veterans and dependents on the services and benefits offered by Virginia and the federal government.
Minimum Qualifications
- Knowledge of laws and regulations pertaining to veterans’ benefits is preferred.
- Experience with the military and / or military veteran communities.
- Ability to interpret complex laws and regulations and apply to casework.
- Ability to communicate effectively, orally and in writing.
- Customer service and public speaking skills.
Additional Considerations
- Some overnight travel and regular community outreach to include some weekends or holidays is required.
Benefits
- REAL ID is required for employment as a part of the federal prerequisites for USDVA Accreditation.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: DVS HR Team
Phone: No Calls
Email: recruitment@dvs.virginia.gov