Veterans Outreach Program Specialist

About the role

Employee serves as a Veterans Outreach Program Specialist aligned within the Executive Office located at the VA Eastern Kansas Health Care System in Topeka, Kansas. This is not a virtual position; you must live within or be willing to relocate within a commutable distance of the duty location.

Qualifications

Specialized Experience: Requires one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal Service that has given the particular knowledge, skills, and abilities required to successfully perform the duties of a Veterans Outreach Program Specialist, GS-11. Qualifying specialized experience includes:

• Organizing and participating in a myriad of community activities and outreach events
• Establishing outreach service provisions and developing outreach materials such as brochures, web content, etc.
• Working with media (e.g., television, radio, print media)
• Serving as an advocate for clients, including removing barriers and resolving problems
• Preparing and maintaining records and reports for the outreach program

Education: Successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (Transcript required.)

Combination: Equivalent combinations of successfully completed graduate-level education (in excess of 2 years) and experience may be used to meet total qualification requirements. (Transcript required.)

For more information on these qualification standards, visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Establishes outreach provisions and provides transitional assistance program briefings to Military, Reserve, and National Guard personnel transitioning from combat service/active duty
• Develops and distributes outreach materials to include brochures, fact sheets, web content, and other targeted information
• Works with local and regional media including television, radio, and print media to alert newly returning service members and their families to services and activities
• Develops and maintains working relationships with a network of service provision agencies and individuals in all areas relevant to transitioning combat service members and their families
• Organizes and participates in a myriad of community activities and events that are likely to have combat veterans present
• Assists transitioning combat veterans and their families in understanding their rights in addition to their responsibilities
• Assists with congressional and/or patient inquiry letters as requested
• Prepares and maintains client records/administrative records and reports in accordance with program guidelines and policies
• Performs other duties as necessary

Work Schedule

Monday–Friday, 8:00 a.m.–4:30 p.m.

Incentives

Recruitment & Relocation Incentives: Not authorized.

Critical Skills Incentive (CSI): Not approved.