Veteran Peer Specialist
U.S.VETS · Phoenix, AZ · 3 wk ago
HealthcareFull-time
About the role
Join a mission-driven team dedicated to ending veteran homelessness and supporting veterans on their journey toward recovery, housing stability, and independence.
Responsibilities
- Provide peer support, mentoring, coaching, and encouragement to veterans working toward personal, housing, and recovery goals
- Build positive, professional relationships with veterans while maintaining appropriate boundaries
- Facilitate peer support groups, life skills workshops, and community-building activities
- Aid veterans in accessing housing, healthcare, benefits, employment services, legal resources, and community programs
- Support veterans in developing independent living skills and achieving self-sufficiency
- Conduct wellness checks, client follow-up, and supportive outreach
- Absorb crisis intervention and de-escalation of conflicts or behavioral concerns
- Collaborate with Case Managers, Social Workers, Housing Specialists, and other service providers to coordinate care
- Participate in case conferences, treatment team meetings, and program planning activities
- Aid in maintaining accurate client documentation and program records
- Support quality assurance activities, data collection, and reporting requirements
- Coordinate recreational, educational, and therapeutic activities that promote community engagement and recovery
- Transport clients to appointments, housing viewings, community resources, and other essential services as needed
- Maintain compliance with HIPAA, VA requirements, and program policies
Qualifications
- A High School Diploma or GED is required
- Experience working with veterans, homeless populations, behavioral health programs, recovery services, or community-based programs is preferred
- Strong interpersonal, communication, and relationship-building skills are necessary
- The ability to engage and motivate individuals from diverse backgrounds is important
- Experience facilitating groups, mentoring, coaching, or providing peer support is preferred
- Strong organizational and documentation skills are beneficial
- The ability to work independently and as part of a multidisciplinary team is key
- Basic computer proficiency including Microsoft Office applications is required
- A valid driver's license and ability to meet company insurance requirements are preferred
- Veteran status is strongly preferred
- A Certified Peer Support Specialist certification is preferred or willingness to obtain certification
- Knowledge of VA programs, community resources, and veteran services is advantageous
Additional Opportunities
- Depending on the assigned program, Peer Specialists may also:
- Support veterans in transitional housing, supportive housing, rapid rehousing, or behavioral health programs
- Assist with housing navigation and housing stability services
- Conduct outreach and engagement activities for veterans experiencing homelessness
- Aid veterans in accessing VA, Social Security, and public benefits
- Participate in community outreach events, Stand Downs, and resource fairs
- Serve as a liaison between veterans and community partners
Benefits
Comprehensive benefits including Medical, Dental, Vision, 401(k) Match, Paid Holidays, Vacation, and Sick Leave
Opportunities
Professional growth and development opportunities
Meaningful Work
Supporting housing stability, recovery, and self-sufficiency
Pay
N/A
Schedule
N/A