Vet Clinic Implementation Associate

About the role

The Vet Clinic Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of large scale projects that enhance the customer experience for our users, and streamline processes. This role involves client-facing interactions with external partners throughout the entire project lifecycle, as well as internal coordination between engineering and business teams.

Responsibilities

• Effectively communicate with the team and all stakeholders to set priorities, ensure project milestones are met, and determine team member expectations across departments.
• Develop project plans and timelines to ensure team members understand expectations.
• Identify areas where team members are needed to ensure project milestones and deliverables are completed according to the schedule.
• Collaborate cross-functionally with leadership to define processes and milestones, and ensure we are on track to complete by our intended launch date.
• Provide project updates on a consistent basis to various stakeholders.
• Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels.
• Understand business goals and connect them with prioritization of incoming project requests.

Requirements

• Must have previous experience either working directly in a veterinary clinic or working directly with clinics implementing new veterinary software.
• Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with third parties, and strategizing for new feature and product launches.
• Excellent organization and time management skills.
• Excellent communication and interpersonal skills.
• Experience building roadmaps, project plans, and timelines with strong attention to details.
• Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces.
• Experience working effectively in a heavily cross-functional, fast-paced environment.
• Able to hold others accountable for deliverables against tight timelines.

Qualifications

• Highly motivated and skilled in the realm of multitasking, staying organized, and maintaining a sharp attention to detail.
• Strong ability to effectively time manage, set expectations, and communicate clearly and effectively to multiple parties.
• Ability to work in a fast-paced environment.

Skills

• Project management skills.
• Communication and interpersonal skills.
• Organizational and time management skills.
• Attention to detail.
• Ability to handle multiple projects simultaneously.

Benefits

• 100% remote within the US.
• Medical, Dental, and Vision Insurance.
• Automatic 401k contribution.
• Employee referral program.
• At-home office setup.
• Bi-annual company retreats.
• Open vacation policy.
• Equity.
• Monthly team events.

Pay

The typical base pay range for this role across the U.S. is: $60,000/year - $80,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $80,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience.

Schedule

Vetcove offers a flexible schedule to accommodate remote work.