Vertex Tax Systems Analyst

About the Role

We are seeking an experienced Vertex Tax Systems Analyst to support and enhance enterprise tax technology solutions across Finance, Tax, and IT organizations. This role will be responsible for configuring and supporting Vertex applications, Oracle ERP tax functionality, and related tax processes while serving as a key partner for tax technology initiatives and operational support. The ideal candidate combines strong tax systems expertise with excellent troubleshooting, configuration, and stakeholder management skills.

Responsibilities

• Partner with Tax, Finance, and IT teams to support ongoing tax technology initiatives and system enhancements.
• Configure and maintain:
  • Vertex O-Series
  • Vertex VAT Compliance
  • Vertex Indirect Tax Returns
  • Vertex Accelerator for Oracle ERP
  • Oracle ERP Tax functionality
• Configure tax reports, tax assist rules, tax drivers, tax categories, taxpayers, and legal entities.
• Support tax-related processes across Accounts Receivable (AR), Accounts Payable (AP), and Procurement.
• Troubleshoot and resolve tax calculation, reporting, and compliance issues within Vertex and Oracle environments.
• Collaborate with business users and technical teams to gather requirements, implement solutions, and improve tax processes.
• Document system configurations, enhancements, and support procedures.
• Participate in system testing, deployments, upgrades, and production support activities.

Requirements

• 5+ years of experience supporting tax systems and tax technology platforms.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Hands-on experience with:
  • Vertex O-Series
  • Vertex VAT Compliance
  • Vertex Indirect Tax Returns
  • Oracle ERP Tax
  • Vertex Accelerator for Oracle ERP
• Strong understanding of indirect tax processes, tax configuration, and tax reporting requirements.
• Experience troubleshooting tax-related issues across AR, AP, and Procurement processes.
• Strong analytical, problem-solving, and communication skills.
• Ability to effectively collaborate with Finance, Tax, and IT stakeholders.

Preferred Qualifications

• Experience with billing systems and tax technology integrations.
• Experience with electronic invoicing (e-Invoicing) solutions.
• Experience with Oracle Tax Reporting Cloud Service (TRCS).
• Knowledge of enterprise ERP and tax compliance processes.
• Experience supporting tax automation and transformation initiatives.

Benefits

• Medical, dental, vision, life, and disability insurance plans.
• Employee Stock Purchase Program (ESPP).
• 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program and access to certification prep, technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach.