Verkoper (24-41,5 uur)

About the role

We are looking for an enthusiastic salesperson to join one of the largest bicycle shops in central Netherlands. As a salesperson in one of our stores in the Utrecht region, you will be the main point of contact for customers, helping them choose the right bicycle or accessory, ensuring a pleasant shopping experience, and thinking along in solutions. Every day is different because every customer and bicycle is unique.

You will assist customers with a wide range of needs—from helping a sports enthusiast find their ideal racing bike and gear to answering questions about electric bicycles. You will also guide customers who come in for repairs and handle emails and phone calls. Since every customer is different, you will learn something new every day. If you don’t have extensive knowledge about bicycles yet, that’s no problem—as long as you are eager to learn. We’re happy to teach you!

About us

Banierhuis is the largest bicycle specialist in the Utrecht region, with 8 stores, a logistics center, a webshop, over 5,000 bicycles in stock, and more than 55 employees. Our customers return because of our high-quality service and extensive assortment. We are a family business that values strong relationships, both on the work floor and with our customers. Together, we work with passion, craftsmanship, and joy to ensure our customers enjoy cycling.

Responsibilities

• Serve as the first point of contact for customers in the store.
• Engage in conversations, listen carefully, and provide tailored advice.
• Assist customers in finding the right bicycle or accessory.
• Guide customers who come in for repairs.
• Answer emails and phone calls.
• Ensure a pleasant and helpful shopping experience for every customer.

Requirements

• Representative and service-oriented.
• Energized by sales and customer interaction.
• Able to easily connect with people.
• Affinity with bicycles.
• MBO (vocational) work and thinking level.
• Flexible availability, except for Sundays.
• Willingness to learn and develop knowledge about bicycles.

Benefits

• Challenging role with an entrepreneurial character.
• Competitive salary.
• Permanent contract for 24–41.5 hours per week.
• Sunday as a fixed day off; the other day off is flexible.
• Numerous learning opportunities and training options.
• Helpful and fun colleagues.
• Pleasant and sociable work atmosphere.
• Team outings and social gatherings.
• Extra discount on bicycles and accessories for employees.