Venue Technology Supervisor - Xfinity Center

Responsibilities

• Provide event day setup and support of multiple point-of-sale systems
• Provide excellent desktop support services to internal staff
• Work with vendors and service providers to resolve issues and implement changes
• Must be able to communicate productively and professionally across all managerial levels
• Must have the ability to work during most events being held at the facility (including late nights and weekends)
• Initiates and implements improvements to areas of responsibility
• Serves as building wide point of contact on IT related matters
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replace defective hardware before, during and after events
• Diagnose software, firmware, & hardware errors and breakage, and execute solutions
• Work with external vendors on support of proprietary systems
• Track RMA’s of all equipment inbound and outbound for repairs
• Perform other duties as assigned by IT Manager and Controller

Qualifications

• Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
• 1-3+ years of relevant work experience
• Basic PC hardware knowledge
• Good understanding on networking including TCP/IP, VLAN’s
• Administration experience with Windows 2003, 2008, 2008R2 operating systems
• Experience with wireless LAN concepts
• Experience with Windows XP/Windows 7 and Microsoft Office Suite
• Experience with virtual environments both servers and desktops
• Eagerness to work in a rapidly changing, diverse environment and a willingness to accommodate the schedule in a sports and entertainment venue
• Flexible scheduling and reliable transportation required (Applicant may be asked to work events at other Legends sites in the LA/OC area)
• Working knowledge of Microsoft and Mac applications to include operating system, office systems, and server networking terminologies
• Knowledge and usage of wireless terminologies and security technologies
• Knowledge in CAT5/6 crimping in different cable configurations. (Making LAN cables)
• Experience with Quest, Counterpoint or SQL systems
• Exposure to event support or retail sales experience preferred but not required

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.