Venue Technology Supervisor - Northwell Health at Jones Beach Amphitheater

Responsibilities

• Provide event day setup and support of multiple point-of-sale systems
• Provide excellent desktop support services to internal staff
• Work with vendors and service providers to resolve issues and implement changes
• Must be able to communicate productively and professionally across all managerial levels
• Must have the ability to work during most events being held at the facility (including late nights and weekends)
• Initiates and implements improvements to areas of responsibility
• Serves as building wide point of contact on IT related matters
• Conduct stadium walk-through to ensure all systems are operational prior to and during all events
• Replace defective hardware before, during and after events
• Diagnose software, firmware, & hardware errors and breakage, and execute solutions
• Work with external vendors on support of proprietary systems
• Track RMA’s of all equipment inbound and outbound for repairs
• Perform other duties as assigned by IT Manager and Controller

Qualifications

• Bachelor’s degree in Computer Information Systems or related field (Experience can be substituted for education)
• 1-3+ years of relevant work experience
• Basic PC hardware knowledge
• Good understanding on networking including TCP/IP, VLAN’s
• Administration experience with Windows 2003, 2008, 2008R2 operating systems
• Experience with wireless LAN concepts
• Experience with Windows XP/Windows 7 and Microsoft Office Suite
• Experience with virtual environments both servers and desktops
• Eagerness to work in a rapidly changing, diverse environment and a willingness to accommodate the schedule in a sports and entertainment venue
• Ability to adapt to environment changes immediately
• Highly effective oral presentation and written communication skills
• Ability to walk, stand, or sit for extended periods of time
• Ability to reach, bend, stoop, wipe, push and pull
• Ability to lift and carry items weighing 10-30 pounds, and up to 50 pounds

Pay

$21-$23 per hour

Schedule

Flexible scheduling and reliable transportation required (Applicant may be asked to work events at other Legends sites in the LA/OC area)