Venue 5 Busser PM

How You Will Enjoy Your Day

• Provide and facilitate excellent food and beverage service to our guests in an expedient, professional and courteous manner.
• Aid servers with food service.
• Work Performed:
• Arrive at scheduled start time, ready to work.
• Uniform must be neat and pressed and must be in compliance with all Uniform Standards and guidelines.
• Complete all pre and post shift side-work assignments.
• Complete knowledge of all Café menus, Juice Bar menus, wine lists, etc…
• Complete knowledge of server stations (floor map).
• Prepare teas and coffees.
• Serve guests and internal employees in established standards.
• Refill nonalcoholic beverages.
• Clear tables appropriate to the course.
• Communicate constantly to the server (especially all guest needs).
• Negotiate guests by name using names whenever possible.
• Thank guests for dining with us.
• Aid Juice Bar attendant when available.
• Completely set tables with all items including proper, polished service ware.
• Report any guest dissatisfaction, mishandled order and opportunities to management in a timely manner.
• Maintain par levels supplies.
• Keep work station clean at all times.
• Read all memos.
• Maintain a positive and professional attitude towards guests and co-workers.
• Report to Restaurant Manager or Supervisor before ending work shift.
• Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times.
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
• Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions.
• Work efficiently and as a team.

Minimum Requirements

• High school diploma or equivalent.
• Must work well with or without direct supervision.
• Must be neat and well groomed at all times.
• Needs to be flexible, self-motivated, positive and have a professional attitude towards guests, co-worker and management.
• Maintain current food handler’s certification.
• Prior busser experience desired.
• English skills necessary to communicate with guests.

Physical Requirements

• Lifting & carrying up to 45 lbs.
• 50% Walking
• 35% Bending & lifting
• 15% Standing
• Hearing and manual dexterity
• Distance vision 1-3 feet
• Use of cleaning solutions