Venue 1 Host/Hostess PM

About the role

At Enchantment, we work together to create and deliver extraordinary experiences for all guests and team members. Our culture is fast-paced, collaborative, inclusive, and engaging, with one of the best views you’ll ever find.

Responsibilities

• Greet and seat guests in the dining room.
• Answer the telephone and take reservations in a professional and courteous manner.
• Occasionally back up In-Room Dining by taking orders.
• Arrive at scheduled start time in appropriate uniform and ready for work (uniform must be neat and pressed).
• Collect and set up any necessary equipment to perform job.
• Create floor plans.
• Complete all opening and closing side work duties.
• Seat guests in the dining rooms.
• Make reservations for guests in a proficient and professional manner.
• Know basic items on all menus and wine lists.
• Keep workstation clean at all times.
• Read all memos.
• Answer telephones properly.
• Operate ResPak proficiently.
• Maintain a positive and professional attitude toward guests and co-workers.
• Report to Restaurant Manager before ending work shift.
• Act as an ambassador of Enchantment by speaking positively of the Resort at all times.
• Foster a work environment of teamwork and mutual service by assisting co-workers and other departments to ensure guest satisfaction.
• Take orders for In-Room Dining in a complete and timely fashion as necessary.
• Know the resort layout.
• Work efficiently and as a team.
• Perform other duties as assigned.