Venice Part-Time Seasonal Sales Associate

Parachute’s mission is to help you feel at home. Retail store teams come together every day to enhance the quality of customers’ lives at home, believing that when we take care of our home, it takes care of us. As a member of the retail team, you’ll build a Parachute community in your local area, collaborate with teammates, provide subject‑matter expertise on all things cozy, and have fun while doing it.

Responsibilities

• Sales + Service: Follow the Store Manager’s direction to uphold daily operations and achieve quarterly store KPIs; develop thorough product knowledge; stay updated on new arrivals, features, benefits, and pricing; ensure the best possible customer experience in line with Parachute’s brand and CX strategy; communicate information to customers using HOME selling skills; participate in trade and community events; resolve customer concerns positively; build loyalty through CRM data capture, endless aisle, and omni‑channel solutions; utilize design service tools to enhance the customer experience.
• Operations: Ensure accurate timekeeping and adherence to meal/break procedures; proficiently use POS and CRM systems; support inventory excellence by handling returns, transfers, SFS, BOPIS, and donations; maintain accurate recordkeeping and follow inventory operation requirements (cycle counts, transfers, prep, TOs); keep the stockroom/BOH organized, safe, and well‑maintained; submit Retail Support Tickets promptly for business and operational needs.
• Visual Merchandising: Partner with the Store Manager to follow Parachute’s visual merchandising strategy; maintain floor presentation and brand integrity; support store directives and day‑to‑day merchandising needs.
• People + Culture: Share observations with the Store Manager about team, business, and community; hold yourself accountable to role responsibilities and company policies; complete training on schedule and apply learning objectives; refer candidates for open positions and support the talent pipeline; perform other duties as assigned.

Requirements

• Availability to work a minimum of one weekend day per week and during the holiday season.
• Retail sales, showroom, or customer service experience preferred.
• High School diploma or equivalent required.
• Experience using point‑of‑sale systems, inventory management software, scanners, barcode labels, and shipping programs preferred.
• Self‑motivated, collaborative, positive team player with a can‑do attitude and growth mindset.
• Physical ability to lift up to 10 lb regularly and up to 40 lb occasionally; frequent standing, walking, reaching, bending, kneeling; ability to climb ladders or step stools and navigate stairs while moving boxes.
• Strong communication skills face‑to‑face, by phone, or via electronic means.

Preferred Qualifications

• Passion for home interiors.
• Experience with web‑based POS and inventory systems and general technical aptitude.
• Familiarity with Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, or Asana.

Benefits

• $100 new‑hire gift card and free product for a great night’s sleep.
• Generous 40 % employee discount on most Parachute products.
• Flexible schedules.
• Quarterly bonus program and incentives.
• Up to 9 days of sick time per year.
• Holiday pay.
• Voluntary commuter benefit program through Optum.

Pay

Hourly non‑exempt role with a pay range of $19.00‑$21.00 per hour, dependent on experience.

Schedule

Seasonal position ending no later than January 11 2025; must be available at least one weekend day per week and during the holiday season.