Vendor Resource Management Coding Manager

HCA Healthcare · Dallas, TX · 3 wk ago

On-siteManagementFull-time

About the role

This position is incentive eligible. We have an exciting opportunity for you to join Parallon, which is part of the nation's leading provider of healthcare services, HCA Healthcare. This position covers Professional Fee and Hospital Coding.

Responsibilities

The VRM Pro-fee Manager is responsible for assisting in the development and evolution of the overall strategy for the Company’s Vendor Resource Management for pro-fee coding operations. The VRM Pro-Fee Manager manages, directs and coordinates the pro-fee coding activities for the Vendors in collaboration with the Central Coding Unit (CCU).

Plans, assigns and directs the coding workflow between Vendors and CCU
Actively monitors employee and vendor performance
Addresses complaints and resolves problems
Actively monitors production and quality control efforts
Prepares/monitors forecast volumes and scheduling/coordination/queue monitoring of production coding resources to assure accounts available for coding are coded within Service Level Agreement (SLA)
Ensures Vendor inventory is monitored daily
Ensures queue concerns or resource changes are communicated to CCU as needed
Ensures coder productivity and daily/weekly/monthly completion volumes are tracked and monitored

The VRM Pro-Fee Manager is expected to interact with CCU Leadership as well as VRM leadership for overall collaboration in regard to Vendor activities. The VRM Pro-Fee Manager is also actively engaged in continuous process improvement activities to enhance timely claims completion, financial performance, and corporate contribution.

Qualifications

Undergraduate degree required. Bachelor’s degree strongly preferred. Equivalent work experience may substitute education requirements. Inpatient/outpatient professional fee coding experience preferred. Minimum three years’ experience in related area preferred with two of these years being healthcare management experience. Experience managing multi-specialty coders is strongly preferred. RHIA, RHIT and/or CCS/CPC required.

Skills

Provides direct managerial oversight to vendors and Team Leads in management of profee coding functions, work queues, work processes, and overall work responsibilities
Ensures complete, accurate, timely and consistent coding, while adhering to published coding guidelines and Company policies
Coaches and helps develop team members; helps resolve dysfunctional disruptive behavior and promotes teamwork within functional area(s); disciplines and counsel staff as necessary
Proactively manages significant issues in coding, status of projects, barriers and successes
Selects, evaluates, trains, and provides leadership and direction to reporting staff
Responsible for continuous review and improvement of processes and services
Responsible for ensuring employee work schedules sufficiently meet business and customer needs
Provides guidance and oversight in retrieving, organizing and reporting data
Facilitates problem solving and collaboration within functional area(s)
Works closely with other members of the Parallon Central Coding Leadership Team in addressing issues impacting accurate/timely coding and documentation

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: