Vendor Relationship Risk Specialist

About the role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

Responsibilities

• Support execution of onboarding, due diligence, and ongoing monitoring processes for third-party vendors.
• Coordinate with vendors and internal stakeholders to complete due diligence assessments, risk assessments, finding remediation, collection/recording of performance KPIs, and coordination of performance meetings.
• Coordinate and facilitate calls between vendors and internal stakeholders to support risk assessments, remediation efforts, and ongoing oversight activities.
• Manage multiple priorities and maintain accurate tracking of program deliverables, including due diligence documentation and adherence to established timelines.
• Communicate with vendors and internal partners to ensure timely completion of tasks.
• Identify and/or escalate potential risks, issues, or delays to senior team members.
• Maintain high standards of documentation, process adherence, and data quality.
• Identify and manage risks associated with a product or service with the goal of improving vendor performance and compliance with applicable regulations.
• Interface with vendors, some of which may be critical, and organizational staff to interpret needs and provide accurate specifications and risk mitigation solutions.
• Lead the review of new and existing contract assignments for compliance with applicable regulations.
• Consult with vendors to remediate risks identified in assessment process.
• Recommend, initiate and/or drive improvement opportunities.
• Prepare reports and required documents for management review.

Requirements

• Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Preferred Qualifications

• Experience in vendor management, third-party risk management, compliance, procurement, or related business operations.
• Strong attention to detail and organizational skills.
• Effective communicator with a collaborative mindset.
• Strong critical thinking and problem-solving skills with the ability to identify issues and recommend solutions.
• Familiarity with risk management tools a plus.

Preferred Skills

• Procurement, Purchasing Management, Sourcing Strategies, Supplier Management, Supplier Selection, Vendor Relationships, Vendor Risk Management

Competencies

• Accuracy and Attention to Detail
• Effective Communications
• Financial Risk Management
• Industry Knowledge
• Internal Controls
• Negotiating
• Problem Solving
• Process Management
• Procurement
• Regulatory Environment - Financial Services

Education

• Bachelors

Pay

Base Salary: $52,500.00 – $87,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

This role is incentive eligible with the payment based upon company, business and/or individual performance.

Schedule

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service