Vendor Manager

Job Summary

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Vendor Manager based in the United States.

Responsibilities

• Build, manage, and scale a network of third-party vendors supporting repairs, maintenance, turnover, and renovation services across residential assets
• Develop and maintain strong vendor relationships to ensure consistent service quality, reliability, and alignment with operational needs
• Monitor and drive vendor performance against KPIs and SLAs, delivering regular performance reviews and feedback
• Identify vendor capacity gaps, source new vendors, and support onboarding and qualification processes
• Negotiate pricing structures and agreements to optimize cost efficiency and market competitiveness
• Utilize reporting and analytics to support data-driven decision-making and improve operational outcomes
• Manage escalations, resolve vendor-related issues, and ensure timely and effective resolution of operational challenges
• Collaborate cross-functionally with internal teams to align vendor performance with business goals and service expectations
• Conduct field visits and market evaluations to assess vendor quality and strengthen partnerships

Requirements

• 5+ years of experience in vendor management, operations, property services, or related field-based service industries
• Strong background in residential repairs and maintenance operations or similar asset management environments
• Proven ability to manage vendor relationships, negotiate contracts, and oversee service-level performance
• Strong analytical skills with experience using data and reporting tools to evaluate performance and drive decisions
• Excellent communication and interpersonal skills, with the ability to work across internal teams and external partners
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Experience working in cross-functional, high-growth, or startup-style environments
• Proficiency with productivity and collaboration tools (e.g., Google Workspace) and comfort working in tech-enabled workflows
• Willingness to travel as required to support vendor evaluations and field operations

Benefits

• Competitive annual salary range of $80,000 - $90,000 USD
• Comprehensive medical, dental, and vision insurance coverage
• 401(k) retirement plan
• Generous PTO policy, including paid holidays and volunteer time off
• Paid parental leave and family support programs
• Wellness, home office, and communication stipends
• Opportunity to work in a fast-growing, technology-driven real estate investment platform
• Collaborative and mission-driven work environment focused on innovation in housing services