Vendor Admin

About the role

This position provides administrative and clerical support to loan servicing operations, offering an excellent opportunity to gain experience in banking and loan servicing within a growing organization and a supportive team environment.

Responsibilities

• Contact insurance agencies and vendors to request invoices and ensure timely receipt of documentation.
• Track, document, and organize information received from vendors and insurance agencies with a high level of accuracy.
• Perform data entry tasks, including invoice entry, and provide general clerical support to loan servicing operations.
• Assist loan servicing teams with administrative tasks related to loan service, loss mitigation, and collections customer service.
• Follow up via phone and email to obtain missing information, clarify details, and resolve basic inquiries.
• Maintain strong attention to detail in all administrative, documentation, and data entry activities.
• Handle outbound calls in a professional and courteous manner while supporting customer service needs.
• Collaborate with a supervisor and team members to ensure smooth workflow and adherence to processes.

Requirements

• At least 6 months of experience in phone-based and clerical work.
• Professional phone skills with a clear, courteous, and confident communication style.
• Proficiency with computers and email for data entry, documentation, and communication.
• Good verbal and written communication skills.
• Strong attention to detail and accuracy in data entry and recordkeeping.
• Comfort making outbound calls to vendors, insurance agencies, and customers.
• Ability to provide administrative support, customer service, and basic technical support as needed.
• Experience or familiarity with loan service, loss mitigation, collections customer service, and invoice entry is highly beneficial.
• Flexibility to work a part-time schedule within standard business hours.

Work Environment

This is an onsite, part-time role based in a branch office environment in North Spokane. The position typically involves working up to 6 hours per day during normal business hours, with no travel required. You will work in a professional banking setting alongside a friendly and supportive team, with a supervisor present onsite to provide training, guidance, and day-to-day support. The environment is structured yet collaborative, offering a strong "foot in the door" opportunity with potential for future permanent roles due to ongoing growth and expansion.

Pay

The pay range for this position is $20.00 - $25.00 per hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)