Vendor Account Resolution Analyst

Key Responsibilities Vendor Review/Onboarding Review aged invoices and determine cause: PO issues (missing/increase needed) Billing not completed Secure vendor rate sheets for new partners Ensure compliance with Telgian Partner agreement Ensure complete contract compliance before vendor AP is approved (oversight) Vendor paperwork gaps Communicate short pays to vendors prior to payment Invoice discrepancies (rates/scope, various fees) Drive Resolution Coordinate with: Customer teams → secure Pos, approvals, vendor assignments Billing → confirm and push billing Vendors → correct Scope of Work expectations and special requests Drive Vendor discipline( paperwork, invoices, client contract knowledge and compliance) Own follow-up and push items to closure PO & Billing Acceleration Track PO-dependent invoices and proactively follow up Send clear action lists to customer teams Escalate high-risk items (credit holds, key vendors) Exception Handling Cross-trained to bill select urgent/one-off invoices Support billing team to unlock stuck items Invoice Validation Review invoices for accuracy (rates, scope, completion) Flag margin issues early and escalate for action Visibility & Reporting Maintain tracker of aged invoices, status, and risks Highlight credit holds and systemic delays Cross-Training Billing: workflow, failure points, limited execution Procurement: vendor requirements, rate structures Vendor Mgmt: margin expectations, escalation approach