Vehicle Specialist I

About the role

Our associates celebrate lives. We celebrate our associates. Provide a variety of support services to motor vehicle operations, chapel operations, funeral services, and flower transportation. Add value so that operations run smoothly and so that customer service is outstanding by providing cooperative and timely assistance as needed.

Responsibilities

• Provide support to Mortuary Services by washing, vacuuming, and cleaning vehicles; ensuring vehicle tire pressure, fuel and fluid levels are maintained; cleaning the service station and carports as needed.
• Provide support to chapel operations by transporting flowers accurately and timely; transporting flowers to outside mortuaries as needed; ensuring correct flowers are placed in correct viewing rooms.
• Assist with setting up chapel for funeral services; inspect chapel for cleanliness and required supplies; ensure correct flowers are at the correct service.
• Assist with cleaning and organizing the flower room, treating flowers with respect and dignity.
• Assist with funeral services as needed by being available, eager, helpful, and cooperative.
• Assist with escorting outside mortuaries to the right location; check and verify grave location for correct lot and grave space; coordinate funeral processions and parking vehicles with other Escorts.
• Collect burial permits from outside mortuaries.
• Always drive vehicles and move them around in the parking lots safely and courteously.
• Assure that all work areas, working conditions, and work habits are performed in accordance with Company, state, and federal rules and regulations; report unsafe conditions to management.
• Keep immediate supervisor promptly and fully informed of all problems and significant matters, and take prompt corrective action as needed.
• Participate in training and skill development opportunities to improve competency and customer service.
• Report to work on time and maintain standard attendance.
• Assist with miscellaneous tasks and additional operational duties as needed to support daily operations.

Requirements

Stable experience in work involving driving, delivery, customer service, warehouse, or car lots; High School Diploma or GED.

Skills

• Ability to read map books and follow driving directions
• Good verbal and written communication skills
• Compassionate personality to relate with the bereaved
• Valid CA driver’s license
• Good driving record
• Ability to drive Company vehicles
• Problem solving skills
• Dependability and professional appearance
• Ability to multitask and set priorities
• Detail‑minded

Working Environment

Work mostly outdoors in all weather conditions ensuring that vehicles are clean and ready for service; work in service station, carports, and parking lots around moving vehicles, and around gas, oil, wet and oily rags, and wet ground from washing cars. Drive Company vehicles around cemetery property to transport flowers and supplies; daily work around groups of grieving people, and have compassion for their loss; must be able to walk on wet grass and on steep and uneven terrain; must be flexible to work occasional overtime and outside of normally scheduled hours, including weekends and holidays.

Physical Requirements

Work mostly out of doors in all weather conditions with and around vehicles, service station, carports, parking lots, water, soaps, cleaning fluids, gasoline, and motor oil; must have the physical endurance to work out of doors and wash/clean many vehicles each day; work with and handle loose and bundled flowers, especially arrangements that may weigh up to 30 lb or more; drive Company vehicles to assist with funerals and floral deliveries; may occasionally be required to lift, carry, push, and/or pull a variety of materials, including bodies/caskets up to 200 lb; may occasionally be exposed to human remains.

Equipment / Machines Operated

• Personal Protective Equipment