Vehicle Patrol Officer - Richmond/Pittsburg

Key Responsibilities

• Conduct scheduled vehicle and foot patrols throughout assigned residential communities.
• Maintain a professional and visible security presence.
• Monitor community streets, parking areas, gates, common areas, amenities, sidewalks, and other designated locations.
• Observe and report suspicious activity, unauthorized access, property damage, vandalism, theft concerns, and other security-related conditions.
• Document incidents, observations, property conditions, and community concerns using company reporting procedures.
• Take photographs of relevant conditions, incidents, hazards, or violations when required.
• Identify and report maintenance and safety concerns such as damaged fencing, lighting issues, water leaks, debris, gate problems, and other hazards.
• Communicate regularly with Hammer Head Security Dispatch and designated Property Management personnel.
• Provide professional assistance to residents and direct HOA-related questions or concerns to Property Management.
• Conduct inspections of designated community areas and facilities according to site procedures.
• Operate assigned patrol vehicles and security equipment safely and responsibly.
• Maintain required uniform, identification, and safety equipment while on duty.
• Absorb and report on-site emergencies as directed.
• Complete accurate Daily Activity Reports (DARs) and Incident Reports.

Site Responsibilities – The Cove at Marina Bay | Richmond

• Conduct overnight patrols from 10:00 PM to 6:30 AM.
• Verify pool closure after 10:00 PM and fitness center closure after 11:00 PM.
• Inspect the clubhouse and designated common areas.
• Monitor dumpster and trash areas and document improper disposal when observed.
• Inspect designated portions of the Regatta community fence line.
• Report lighting problems, hazards, property damage, and other security concerns.
• Follow site-specific procedures provided by Hammer Head Security and Property Management.

Site Responsibilities – River Run Community Association | Pittsburg

• Complete a minimum of six scheduled patrols per assigned shift.
• Patrol designated areas including Burnham Drive, Case Drive, Houser Drive, and Jorgensen Court.
• Monitor designated parking areas and residential parking requirements.
• Document parking-related concerns with photographs and applicable vehicle information and follow established site procedures.
• Inspect designated fire lanes, emergency access areas, and fire hydrant clearances.
• Report abandoned, unauthorized, or inoperable vehicles.
• Monitor gates, common areas, landscaping, sidewalks, and other community property.
• Operate patrol vehicles at a maximum speed of 10 MPH within the community.
• Maintain accurate documentation of patrol activity and observations.

Safety & Emergency Procedures

• Follow all Hammer Head Security safety procedures and site instructions.
• Observe and report suspicious or potentially criminal activity.
• Contact 911 for crimes in progress, fires, medical emergencies, or immediate threats to life or safety.
• Move to a safe location when circumstances present a safety concern.
• Do not pursue, physically confront, or place yourself in unnecessary danger when responding to suspicious activity.
• Follow Hammer Head Security's Observe and Report procedures.
• Notify Dispatch and appropriate Property Management contacts when required.
• Complete detailed reports documenting observations, actions taken, photographs, notifications, and relevant outcomes.

Minimum Qualifications

• Valid California BSIS Guard Card required.
• Valid California Driver License and acceptable driving record.
• Prior security, mobile patrol, residential community, HOA, or related experience preferred.
• Strong observation and communication skills.
• Professional and customer-service-oriented approach.
• Ability to communicate effectively with residents, guests, vendors, and management personnel.
• Ability to remain calm and professional when addressing difficult or unexpected situations.
• Ability to complete accurate DARs and Incident Reports.
• Comfortable using smartphones, cameras, and electronic reporting applications.
• Ability to work independently and follow written and verbal instructions.
• Ability to walk, stand, drive, and perform routine patrols for extended periods.
• Dependable attendance and punctuality.
• Professional appearance and conduct.

Schedule

• Full-Time Opportunities Available.
• Schedules vary by assignment and operational requirements.
• The Cove at Marina Bay – Richmond:
• Thursday: 10:00 PM – 6:30 AM
• Friday: 10:00 PM – 6:30 AM
• River Run Community Association – Pittsburg:
• Tuesday: 12:00 PM – 6:00 PM
• Wednesday: 5:00 PM – 11:00 PM
• Saturday: 11:55 PM – 6:00 AM

About Hammer Head Security

Hammer Head Security provides professional security services to commercial, residential, industrial, and community clients. Our officers are expected to maintain a professional presence, follow established procedures, communicate effectively, and provide reliable service to our clients and their communities.