Vehicle Impoundment Supervisor II

About the role

This position manages vehicle impoundment, towing and recovery, public auction, and grounds maintenance activities and operations. The role works independently under limited supervision, reporting major activities through periodic meetings.

Responsibilities

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Coordinates, assigns, and reviews work; establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work; answers questions; provides advice and direction.
• Creates and modifies tables, spreadsheets, and databases; oversees efficient operation of computer systems and programs.
• Manages vehicle impoundment and towing operations; explains regulations and procedures to the public to resolve complaints and issues concerning towing, recovering, and returning impounded vehicles.
• Oversees inventory control system and prepares reports on operations.
• Develops, revises, and implements policies and procedures; monitors programs for effectiveness and recommends improvements.
• Evaluates cash handling and accounting policies; recommends modifications to ensure accuracy and compliance; assists with budget preparations and controls expenditures.
• Enforces safety procedures to ensure safe operation of equipment and employee safety; monitors surveillance camera operations to protect against theft and vandalism.
• Schedules and coordinates operational logistics with vendors for auction of impounded and unclaimed vehicles.
• Provides technical assistance and instruction concerning policies, procedures, laws, and regulations.
• Performs related work as assigned.

Requirements

• Bachelor’s Degree in Business or Public Administration or related discipline.
• Three (3) years of vehicle impoundment, vehicle towing and recovery, vehicle sales, law enforcement, or administrative experience, including one year of supervisory experience.
• An equivalent combination of education, training, and experience may be substituted, but must include one year of supervisory experience.
• Must be of good moral character with no criminal or felony record inconsistent with the role. Applicants with felony convictions or pending criminal actions will be disqualified. Misdemeanor convictions will be considered on an individual basis.
• Must submit to a pre-employment drug screening and pass a pre-employment polygraph test.
• Must be on 24-hour call.
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Applicants who have illegally bought or used marijuana (including medicinal cannabis) within six months of application will be disqualified.
• Applicants who have illegally sold marijuana (including medicinal cannabis) within one year of application will be disqualified.
• Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug (other than marijuana) without a prescription within six years of application will be disqualified.

Physical Demands

Performs sedentary work involving walking or standing some of the time and exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Work Environment

Involves routine and frequent exposure to:

• Bright/dim light, dusts, and pollen.
• Extreme heat and/or cold; wet or humid conditions.
• Extreme noise levels.
• Animals/wildlife.

May be required to work nights, weekends, holidays, and emergencies (man-made or natural) to meet business needs.

Benefits

Louisville Metro Government offers the following benefits for full-time regular employees:

• Medical, dental, and vision coverage.
• Group term life, supplemental life, and accidental death & dismemberment insurance.
• Sick leave, vacation, holiday pay, and bereavement leave.
• Kentucky Public Pensions Authority retirement plan.
• 457 Deferred Compensation Plan.
• Voluntary lifestyle benefits.
• Tuition assistance.
• Qualified adult benefits and childcare assistance.
• Free TARC use.
• Paid parental leave.

Part-time employees (17.5 to 25 hours per week) receive pro-rated vacation, sick leave, and holiday pay. Part-time employees working less than 17.5 hours per week, temporary positions, and interns are ineligible for benefits.