Veeva CRM Admin/ Developer Field Enablement - Princeton NJ

Position Summary

This position is for a Veeva CRM administrator & Development who has strong hands-on technical administration, UIX & development experience in Vault CRM using Java and JavaScript skills.

Position Responsibilities

• Develop, configure, and customize Veeva Vault CRM modules (Account Management, Call Reporting, Key Message Alignment, Sample Management, etc.)
• Strong hands-on technical administration, development experience in Salesforce.com Service or Sales Cloud (Configuration & minor customization covering Security models, Profiles, Objects, Pages, Veeva MyInsights, Components, Workflows, Triggers, Flows, Permission Sets, Reports/dashboards, and Data loader).
• Develop custom UI components and extensions using JavaScript (Vault CRM's JavaScript-based configuration layer, Lightning components where applicable)
• Partner with the testing team to ensure applications/components are fully functional. Review, track, and fix any defects or performance problems discovered in testing.
• Build and leverage reusable code & libraries for global harmonization and future reuse/extension.
• Analyze existing processes and make best practice & improvement recommendations to streamline any of the existing processes which should be harmonized globally.
• Demonstrate and explain the functionality outcome of solution implementations. Clearly document Knowledge Base Docs, SOPs, Solutions, and guidelines for local and global teams.
• Coordinate and ensure all the standard documentation such as SDD, Configuration tracker, Deployment checklists, Change Requests, Testing, ITQM, SIS/SIP, etc. are documented and continuously maintained.
• Ensure to effectively use the CI/CD processes to streamline and integrate with the Agile ways of working/delivery.

Requirements

• Bachelor’s degree in any technology field/subject.
• 2 years of total IT experience in Software Development, Administration and Support.
• Experience in (i) Software Development Life Cycle methodologies including, (ii) different testing standards and guidelines, and (iii) Cloud and native applications.
• Experience with JAVA or Salesforce
• Strong analytical and problem-solving skills.
• Strong written and communication skills.
• Prior experience in life sciences, healthcare, or related industry.
• Veeva/Vault CRM Certification/ Knowledge.
• Experience using any of industry standard Agile tooling suites (e.g., Jira), and working knowledge in requirement grooming sessions, Sprint planning, Sprint Retrospective, tasks creation, and collaborating with stakeholders.

Additional Qualifications/Responsibilities

• Experience in the development of AI based solutions.
• Experience in implementing/working of Veeva MyInsights or equivalent UIX wireframes.
• At least 1 active Certification in any CRM Applications.
• Experience in Veeva CRM through Configuration & Customization covering the major CRM functionalities - such as Account management, Affiliations, Product Metrics, MCCP, Sampling, Approved Email, Engage Capabilities, Product management, User & Territory Management, Media contents, Call/eMIRF Recording, Suggestions, Surveys and iRep configurations.