VB Team Member
Vitality Bowls · Rocky River, OH · 1 wk ago
On-siteManufacturingPart-time
Employee Discounts
- Employee discounts available
Flexible Schedule
- Flexible work hours
Free Uniforms
- Free uniforms provided
About the Role
- Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
- Keep the front lobby and outside area clean
- Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
- Aid and ring up guests, answer phone calls and take orders over the phone
- Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner
- Prep food according to proper procedures
- Continuously and thoroughly clean the kitchen and lobby
- Put away deliveries and keep everything organized
- Washing dishes and put away
- Communicate with other staff to ensure that all orders are made correctly and in a timely way
- Carry out food to customers
- Communicate with managers about the schedule, informing them in a timely manner of days off needed
- Show up on time and take breaks for the appropriate length of time
- Complete all opening and closing duties
- Perform additional tasks requested by your manager
- Follow sanitation guidelines
- Stock and rotate food
- Adhere to safety procedures
- Pitch in and work as a team
- Track food quality
- Handle special circumstances
- Communicate effectively with coworkers and managers
Vitality Bowls Standards and Expectations
- Be friendly and fast
- Make a great first impression: smile and greet each guest
- Show a sense of urgency and strive to minimize wait times
- Get to know your guests and make them regulars
- Make a memorable connection and send each guest off with a smile
- Know your stuff
- Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
- Being “fitness and nutritionally minded” will help you understand your customer
- Develop a good understanding of each ingredient’s nutritional values
- Deliver a perfect meal item every time
- The “One Team” Theme
- Work together as ONE team to deliver a great meal and provide outstanding service
- Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work
- S Seek opportunities to exceed expectations
- Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy
- Show pride in your work
- Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location
- Keep the store clean, organized, and looking great with consistency
- Operate cash register and handle all cash transactions with careful consideration
- Do your best and strive for excellence in everything you do