Vault Teller I - M, W, Th & F 11am-5pm
Fifth Third Bank · Toledo, OH · 1 wk ago
FinancePart-time
Essential Duties And Responsibilities
- Receive customer and banking center deposits from armored carriers and balance the deposits to the accompanying manifest.
- Track deposits into internal systems and assign to processors in order to maintain control and accountability.
- Verify sums of inbound or outbound coin and currency from branches, correspondent banks, and customers using internal systems and high-speed desktop currency counter.
- Ensure all deposits and orders contain correct customer contents on a daily basis with 100.00% accuracy.
- Includes some data entry related to customers deposits including checks and counting of coin by hand or with a coin sorter.
- Meet customer additional reporting and process needs as required and ensure all customer deadlines are met.
- Accurately balance transaction totals, in order to transfer verified fed ready currency to inventory and non fed ready currency to the high-speed sorter for additional verification.
- Research and resolve all out of balance transactions via ACE, electronic or paper receipts, and Transaction Manager naming system for retrieving check items.
- Complete daily proof and Statement of Condition for work processed.
- Use Transaction Manager HGAA and IPCS to insert advice of corrections as needed.
- Print and report all advice notices that were created during balancing and coordinate advice distribution with Mail Operations.
- Inspect customer deposit batches for hardware (staples, paper clips) to ensure all work is in the appropriate order. Inserts control documents as specified and deliver work to image capture.
- Perform hardware maintenance as needed.
- Support Fed related procedures and controls including: preparing and sending necessary documentation to the Secret Service on counterfeit items, opening and closing of Custodial Inventory, audit needs and any additional requirements that meet Federal regulations.
- Proactively identify teller outages, correct and enlist help in order to prevent any customer impact.
- Consistently meet or exceed production and quality standards as set by work type and process.
- Maintain a position of trust and responsibility by keeping all customer business confidential and securing all system related individual passwords.
- Comply with vault procedures and controls at all times.
- Escalate issues to management as needed.
Supervisory Responsibilities
None.
Minimum Knowledge, Skills And Abilities Required
- High School Diploma or equivalent required.
- Experience handling large amounts of currency and coin with the ability to perform balancing related duties with basic math functions and reconciling to expected totals.
- Experience in a production environment preferred.
- Demonstrated data entry and PC skills.
- Able to professionally communicate both in verbal and written form.
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