Variable Frequency Drives Technical Support Specialist

Job Summary

Sell Variable Frequency Drives to existing and new L&S customers. Provide them with technical support and applications via on-site at customer locations, phone, email etc. Also technically support sales team in growing sales.

Essential Functions

• Outbound calling/selling to new and existing customers.
• Review technical specifications and quote accordingly.
• Aid customers with technical questions on Variable Frequency Drives.
• Attend factory training courses required to become an L&S drive expert.
• Cook large drive projects to ensure technical requirements are met.
• Provide full package application assistance to the customer.
• Contact suppliers for price and delivery times.
• Quote customers in CRM and update accordingly.
• Call on customers with outside sales representatives or independently.
• Follow up with customers and suppliers on quotations and orders.
• Expedite orders with suppliers.
• Maintain daily CRM system; log customer visits and opportunities.
• Enter direct purchase orders with suppliers.
• Manage freight expenses on a per order basis.
• Review inventory levels based on customer needs.
• Work in customer and vendor portals.
• Attend internal and external training.
• All other duties as assigned by supervisor.

Requirements

• Minimum of 5 years sales experience.
• Minimum of 2 years working with electric motors, drives, and controls.
• Minimum 2-year technical degree or equivalent experience and aptitude.
• Excellent customer service skills.
• Willingness to make outbound sales calls.
• Proficient in Microsoft Office products.
• Knowledge of and ability to use proper phone etiquette.
• Above average communication skills (oral, written).
• Computer literate; above average keyboard skills.
• Able to interact with people in a professional manner.
• Able to multi-task.
• Fully fluent in English (verbal, written).

Other Requirements

• Able to wear PPE when in shop environment.
• Observe all safety requirements.

Summary

Why L & S Electric? We don’t just offer a job—we offer a future. At L&S Electric, we believe in rewarding our team with benefits that truly make a difference. We recognize talent and reward experience. Compensation for this role is $25.00 - $28.00 hourly, with the final offer reflecting your expertise and the impact you’ll bring to our team. Your Benefits Health First: Medical, dental, and vision coverage for you and your family. Peace of Mind: Company-paid short-term disability and life insurance. Financial Well-being: 401(k) with generous match. Time to Recharge: 3 weeks PTO, 7 paid holidays, plus volunteer time off. Your Tools, On Us: Safety glasses and shoe programs. More Than a Paycheck: Performance-based bonus opportunities. Support When You Need It: Employee Assistance Program at no cost. Hear From Us Firsthand For Our Story - https://youtu.be/cFn5jaGQBnk For Life at L&S - https://youtu.be/a82ZQ8YSca8

Commitment To Equal Opportunity

L&S Electric is an AAP/EEO employer and uses E-Verify to confirm the employment eligibility of all new hires. We’re proud to foster an inclusive environment where everyone is treated equally.