Valet Team

About the role

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun. The Car Park is a rapidly growing parking and transportation company that operates more than 500 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

Responsibilities

• Log vehicles into the system as "parked," including location and valet responsible.
• Coordinate the retrieval and issuance of vehicle keys for valet attendants.
• Monitor and track vehicle requests for customer returns.
• Open the key booth in the morning and close it in the evening according to established protocols.
• Facilitate the proper transfer of keys between overnight and daytime staff, including the pass down of any known issues or concerns.
• Maintain cleanliness and organization of the key booth.
• Communicate any issues involving security, inoperable or missing keys, or vehicle damage to leadership promptly.
• Conduct regular checks to ensure compliance with operational and security protocols.
• Provide assistance to valet staff as needed for efficient vehicle flow.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience in a customer-facing or clerical role.
• Proficiency in organizational and multitasking skills.
• Strong attention to detail and problem-solving abilities.
• Basic computer literacy for data entry and tracking.

Skills

• Effective communication and interpersonal skills.
• Familiarity with clerical procedures and record-keeping.
• Ability to work independently and under supervision.
• Professional demeanor and adaptability in fast-paced environments.
• High organizational abilities
• Proficiency in driving both manual and automatic transmission vehicles.
• Ability to work under pressure in a fast-paced environment.

Benefits

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability