Valet Supervisor | Boca Raton, FL

About the role

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections and Competence, believing that how we treat people and how well we do our jobs are equally important. Our culture is built on three pillars: Our Actions (what we do daily to build connections and demonstrate competence), Our Opportunities (how we exceed expectations and develop our skills), and Our Culture (the shared values that sustain relationships and reinforce excellence). The Valet Supervisor role is based in Boca Raton, Florida.

Responsibilities

• Lead by example and create a welcoming environment for both guests and your team
• Greet guests with a smile and make each interaction feel personal and genuine
• Oversee daily operations to ensure vehicles are parked and retrieved safely and efficiently
• Support, train, and motivate your team to deliver outstanding service and hospitality
• Resolve guest concerns with professionalism and care, turning challenges into positive experiences
• Work together to keep operations smooth and maintain a polished, professional appearance

Requirements

• Positive leader who takes pride in doing things right and inspires others
• High school diploma or GED required
• At least 1 year of leadership experience
• Strong communication, organization, and multitasking skills
• Friendly, professional attitude and team spirit
• Valid driver's license, clean driving record, and at least 18 years of age
• Must submit to and pass pre-employment testing, including background check and MVR (motor vehicle record) review

Skills

• Strong communication, organization, and multitasking skills
• Leadership and team motivation
• Friendly, professional interpersonal attitude
• Problem-solving and guest concern resolution

Benefits

• Team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work – every day brings new moments to shine

Pay

Listed pay rate is based on an hourly rate plus tips.

Schedule

Thursday through Saturday, 5:00 PM – 12:00 AM.