Valet Parking Attendant Bellevue Hospital ( Overnight )

About the role

The Valet Attendant at Reimagined Parking is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs.

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times

Requirements

• Must be at least 18 years of age
• Valid driver’s license with good driving records
• Able to work in the United States and provide documentation verifying eligibility

Skills, Knowledge and Expertise

• Excellent customer service and communication skills
• Ability to communicate with guests
• Ability to learn quickly and use sound decision-making to thrive in fast-paced environments
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
• Ability to move from valet stand to customer cars by walking or running for extended periods of time, sometimes for the entire duration of the shift
• Previous valet experience preferred
• Ability to operate manual transmission vehicles (stick shift)